Freelancer profile translated to English.

Description

Virtual assistant and medical secretary remotely, I support health and wellness professionals in managing their daily activities: schedules, call handling, administrative follow-up, and patient relations. With my dual background as a former medical secretary and a naturopath/kinesiologist practitioner, I understand your challenges and those of your patients, which allows me to be autonomous, reliable, and very comfortable with sensitive situations. I save you time, peace of mind, and availability for your core business.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Delphine DESMARES
Naturopath Kinesiologist
HEALTH AND WELLNESS
January 2023 - Today (3 years and 7 months)
I am a naturopath and kinesiologist, operating as a sole proprietorship with a practice on Mondays, Tuesdays, and Thursdays. My skills in listening, support, session organization, and client file management allow me to be very comfortable in managing schedules, appointments, and sensitive information, which naturally applies to my role as a virtual assistant/medical secretary.
Centre médical MGEN
Medical Secretary
HEALTH AND WELLNESS
January 2021 - January 2024 (3 years)
Chanay, France
Medical secretary who worked at MGEN in Chanay, with over 10 years of experience in patient file management and tele-secretariat. I assure you that I am familiar with the social security framework, the respect of professional secrecy, and the management of call and appointment flows, acquired notably at MGEN in Chanay.
HERBALIFE
Coach
RETAIL (LARGE RETAILERS)
April 2015 - December 2022 (7 years and 8 months)
I was a wellness coach at Herbalife, where I supported individuals in their health and wellness goals, managing follow-ups, appointments, and communication. This experience allowed me to develop strong listening skills, good interpersonal relationships, and a good ability to organize support and schedules.