About Delphine
Senior Product Designer with 10 years of experience, from discovery to delivery. Specialised in healthcare, ethical AI and complex multi-stakeholder products.
Co-founder of TakeCare, a real-time patient information webapp entering hospital pilot in 2026. Previously 9 years at CIEM designing omnichannel products for major French social protection groups with measurable results: x4.8 content reuse, -50% production time.
Available for product design missions: UX research, service design, prototyping, design systems and AI product design.
Portfolio :
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 30km), Caen (up to 10km), Lille (up to 10km)
Experience
- Product Designer FreelanceDiscovery to delivery pour produits santé & IAMEDICALSeptember 2024 - Today (1 year and 9 months)Paris, FranceDesign Copilote IA pour médecins MPR (B2B) - AiliaInterviews MPR, service map, user journey. Prototype copilote IA3 modules (anamnèse → suivi). Prototype hi-fi, tests itératifs, user stories.→ Réduction abandon, gain temps médical, précision prescriptionCo-founder of a Web app urgences hospitalières (B2B/B2C) - TakeCareProduct ownership, interviews, service map, user journey multi-acteurs.Workflows complexes (triage → sortie), prototypage rapide, tests en cours.→ Moins interruption soignants, réduction anxiété, amélioration satisfaction
- CIEMProduct Designer / Product OwnerPRESS AND MEDIAJanuary 2015 - September 2024 (9 years and 8 months)Paris, FranceConception de produits et mentoring design pour des solutions éditoriales omnicanales en protection sociale (Groupe Vyv, Humanis, Viasanté, Uneo…).Conception web app content-as-a-service (B2B) Audit +2 000 contenus, UX research (9 interviews), invention d'un système modulaire de contenus et parcours recherche data-driven. Prototype hi-fi, design system, tests itératifs, handoff dev. → x4,8 réutilisation, 28% engagement récurrent, 78% exploitabilitéRefonte workflow éditorial et Design System (Service Design) Audit (15 interviews), service blueprint, user journey. Co-conception (3 ateliers), écosystème digital centralisé (Swyp + Microsoft + Zapier + Brevo), déploiement progressif, 3 itérations (2018-2024). → -50% temps production, -98% impressions Humanis User journey senior, funnel prévention (Sensibilisation → Action), contenus pédagogiques (articles, guides, outils). Prototype hi-fi, tests itératifs. → +15% trafic site Essentiel Autonomie, engagement parcours optimisé
- UX/UI Designer freelanceUX/UI Designer freelanceJanuary 2007 - September 2015 (8 years and 8 months)Londres, United Kingdom+20 projets (FL Memo, Paris Match, Ministère de la Culture, D-marche)Collab internationale en anglais (5 ans UK)
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Education
- BAC - Communication graphiqueLP Art graphique Corvisart
- Formation gestion de projetsBusiness Link
Certifications
- Innover et transformer un produit, un service, un parcours, un processus ou une organisationD+hinhking2025