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Delphine ColasDC

Delphine Colas

Service design · Design systems · Ethical AI · UX

€550/day
Paris, FR
8-15 years

Average response time: 1 hour

About Delphine

Senior Product Designer with 10 years of experience, from discovery to delivery. Specialised in healthcare, ethical AI and complex multi-stakeholder products.

Co-founder of TakeCare, a real-time patient information webapp entering hospital pilot in 2026. Previously 9 years at CIEM designing omnichannel products for major French social protection groups with measurable results: x4.8 content reuse, -50% production time.

Available for product design missions: UX research, service design, prototyping, design systems and AI product design.

Portfolio :
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 30km), Caen (up to 10km), Lille (up to 10km)

Experience

  • Product Designer Freelance
    Discovery to delivery pour produits santé & IA
    MEDICAL
    September 2024 - Today (1 year and 9 months)
    Paris, France
    Design Copilote IA pour médecins MPR (B2B) - Ailia
    Interviews MPR, service map, user journey. Prototype copilote IA
    3 modules (anamnèse → suivi). Prototype hi-fi, tests itératifs, user stories.
    → Réduction abandon, gain temps médical, précision prescription

    Co-founder of a Web app urgences hospitalières (B2B/B2C) - TakeCare
    Product ownership, interviews, service map, user journey multi-acteurs.
    Workflows complexes (triage → sortie), prototypage rapide, tests en cours.
    → Moins interruption soignants, réduction anxiété, amélioration satisfaction
    Expert Figma Product design User Research Prototypage Accessibilité
  • CIEM
    Product Designer / Product Owner
    PRESS AND MEDIA
    January 2015 - September 2024 (9 years and 8 months)
    Paris, France
    Conception de produits et mentoring design pour des solutions éditoriales omnicanales en protection sociale (Groupe Vyv, Humanis, Viasanté, Uneo…).
    Conception web app content-as-a-service (B2B) Audit +2 000 contenus, UX research (9 interviews), invention d'un système modulaire de contenus et parcours recherche data-driven. Prototype hi-fi, design system, tests itératifs, handoff dev. → x4,8 réutilisation, 28% engagement récurrent, 78% exploitabilité
    Refonte workflow éditorial et Design System (Service Design) Audit (15 interviews), service blueprint, user journey. Co-conception (3 ateliers), écosystème digital centralisé (Swyp + Microsoft + Zapier + Brevo), déploiement progressif, 3 itérations (2018-2024). → -50% temps production, -98% impressions Humanis User journey senior, funnel prévention (Sensibilisation → Action), contenus pédagogiques (articles, guides, outils). Prototype hi-fi, tests itératifs. → +15% trafic site Essentiel Autonomie, engagement parcours optimisé
    Product design Service Design Prototypage Design System HTML/CSS
  • UX/UI Designer freelance
    UX/UI Designer freelance
    January 2007 - September 2015 (8 years and 8 months)
    Londres, United Kingdom
    +20 projets (FL Memo, Paris Match, Ministère de la Culture, D-marche)
    Collab internationale en anglais (5 ans UK)
    Direction artistique User Interface Design Développement Front-End Design de services Wordpress

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Education

  • BAC - Communication graphique
    LP Art graphique Corvisart
  • Formation gestion de projets
    Business Link

Certifications

  • UX Design
    D+hinking
    2025
    https://app.procertif.com/wallet/67b346642e9c2/2504DELCOL586
    Innover et transformer un produit ou un service avec une approche centrée sur l'humain Collecter des informations sur ou/et avec les utilisateurs Prototyper Tester un prototype Itérer le processus (itération) Brainstormer des idées
  • Innover et transformer un produit, un service, un parcours, un processus ou une organisation
    D+hinhking
    2025
    https://app.procertif.com/wallet/67b346642e9c2/2504DELCOL952
    Innover et transformer un produit ou un service avec une approche centrée sur l'humain Collecter des informations sur ou/et avec les utilisateurs Prototyper Tester un prototype Itérer le processus (itération) Brainstormer des idées

Skill set

Categories