Name: Project Manager / Scrum Master
Price: 350 EUR
Availability: InStock

Description

Senior Project Manager with 7+ years delivering enterprise software, telecom, and financial services initiatives in multinational environments. Experienced managing full delivery lifecycles across Agile and Waterfall frameworks, with a track record of sustained stakeholder alignment at senior level, robust delivery governance, and cross-functional team coordination across complex, distributed programmes.
Previously led a global service desk operation for 6.5 years, building a Quality Assurance function from scratch and driving Six Sigma process improvement across a high-volume enterprise support environment. Brings operational leadership depth that reinforces delivery discipline at programme level.

Languages

Serbian
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Belgrade (up to 50km)

TIAC (outsourced to FIS Global)
Project Manager / Scrum Master
DIGITAL AND IT
July 2025 - January 2026 (6 months)
Novi Sad, Serbia
Contract — concluded following FIS client budget cancellation affecting multiple contractor teams

Project Manager (Professional Services / Product Liaison)
Coordinated enterprise client onboarding and implementation across Pre-Sales, Product, and Professional
Services teams, ensuring smooth handover and delivery readiness at each stage.
Acted as primary liaison between client delivery requirements and internal product teams, translating business
needs into actionable product requirements and managing stakeholder alignment at senior level.
Tracked risks, issues, and dependencies across workstreams; drove resolution through structured escalation
and cross-functional coordination.
Streamlined internal handoff processes to reduce cycle time and improve client experience across the delivery
pipeline.

Scrum Master (AML/KYC Compliance Maintenance — FIS Investor Services Suite)
Facilitated Agile delivery for the AML/KYC compliance maintenance team — an 8–10 person cross-functional squad responsible for regulatory reporting, client issue resolution, and compliance operations on the FIS
Investor Services Suite, an enterprise fund administration platform.
Coordinated with Build and Onboarding teams for aligned releases, managing cross-team dependencies within a
regulated, multi-stream compliance platform.
Maintained sprint cadence, backlog discipline, and stakeholder reporting across a distributed, multinational
team.
Scrum Agile method Atlassian JIRA Stakeholder Management Sprint Planning
NCR Atleos
Senior Project Manager
DIGITAL AND IT
February 2025 - May 2025 (3 months)
Belgrade, Serbia
Contract — departed following assessment that foundational processes and stakeholder buy-in required for effective delivery were not in place

Programme-managed onboarding of new ATMaaS customers; owned full suite of delivery governance artefacts including Project Plan, RACI, RAID logs, and Communications Plan.
Coordinated software build and services activation teams through delivery milestones in a newly formed team operating without established ways of working.
Stakeholder Management Project Management Risk Management
Star Telecom — Remote
Agile Project Manager
TELECOMMUNICATIONS
September 2023 - January 2025 (1 year and 4 months)
Belgrade, Serbia
Delivered contact centre and telecom/telephony solution projects end-to-end: scoping, requirements definition, planning, scheduling, budgeting, stakeholder management, and risk tracking.
Managed concurrent projects to scope and deadline; maintained delivery visibility through structured reporting using Jira, Confluence, and MS Office.
Served as primary client interface throughout delivery: defining requirements, managing expectations, and ensuring readiness at each milestone.
Led internal process improvement initiatives that reduced delivery friction and improved team coordination across distributed teams.
Project Management Agile method Stakeholder Management Risk Management slack