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Description

Expert in complex IS transformation, I work on high-stakes programs at the heart of business operations:

- +20 years of experience in IS transformation

- +10 major programs - Project budgets €1M+

- Strong exposure to production environments & critical situation management

Available for missions:

- Launching offers/products

- Redesigning customer journeys (Acquisition > Activation > Billing > Operations)

- Industrializing critical business processes

- Migrating legacy systems to modern architectures

- Integrating partners and external ecosystems

- Ensuring regulatory compliance

- ...

Value brought:

- Securing your complex projects (business, regulatory, or production stakes).

- Ensuring continuous alignment between business vision, IS architecture, future operations, and delivery

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Châtenay-Malabry (up to 20km)

LA POSTE MOBILE
AMOA Project Manager
TELECOMMUNICATIONS
September 2021 - April 2026 (4 years and 7 months)
Chaville, France
Management of MOA within two major IS transformation programs:
1/ Billing system migration
2/ Integration of a new network partner

⚙️Key contributions:
- Redesign and migration of a critical mobile portability activation process representing nearly 80% of subscriptions
- Functional porting of recurring offer provisioning and on-demand services to a new Billing system
- Migration of activation, provisioning, and portability flows to a new network ecosystem
- Cross-functional coordination between business units, development teams, production, and external partners
- Securing go-lives and VSR management
- Technical and functional reverse engineering of critical processes
- Documentation of functional architectures and IS flows

📈Key results:
✔ Compliance with critical regulatory deadlines
✔ Reduction of operational risks post-transition
✔ Secured operations and improved maintenance
✔ Optimization of operational and support processes
Billing IS Migration Project Management API Business Analysis
ORANGE
IT Business Analyst / Manager of Cross-functional Studies
INTERNET OF THINGS (IOT)
November 2018 - November 2020 (2 years and 1 month)
Arcueil, France
Management of IS studies for the launch and monetization of new B2B/B2C IoT offers.

⚙️Key contributions:
- Scoping of IoT offers
- Management of multi-team IS studies
- CRM / Billing / Logistics / Provisioning integration studies
- Analysis of IS transformation scenarios
- Facilitation of architecture reviews
- Definition of testing strategies
- Contribution to customer base migrations

📈Key results:
✔ Validation of an IS program estimated at €1.1M
✔ Project Go-decision approved by governance bodies
✔ Structuring of an IS transformation roadmap
Business Analysis Feasibility Study Risk Analysis Project Management Internet of Things
SFR
Techno-functional Project Manager
TELECOMMUNICATIONS
May 2015 - October 2018 (3 years and 5 months)
Saint-Denis, France
Management of B2B IS transformation projects and regulatory compliance.

⚙️Key contributions:
- Industrialization of deployment processes
- IS redesign as part of the merger of two companies
- Definition of routing rules between legacy IS and target IS
- Management of regulatory changes for inter-company acquisition flows
- Acceptance testing management and production coordination
- Level 2 crisis management for critical incidents

📈Key results:
✔ Contribution to several major IS consolidation programs
Cross-functional Coordination Requirements Engineering Process Modeling Crisis Management Regulatory Compliance