About David
English
Fluent
Spanish
Conversational
French
Native or bilingual
Experience
- IndépentantProduct OwnerBANKING AND INSURANCEJune 2020 - Today (6 years)Brest, FranceParticipation in the digitalization of customer journeys for Financo, a subsidiary of Crédit Mutuel Arkea offering consumer credit.Creation of digital journeys for end customers:- Creation of the product vision with the Business Owner- Prioritization and planning with the Business Analyst team- Project management and information reporting during Coproj / CPIL- Participation in various ceremonies- Prioritization of topics / organization to calibrate seasons / Sprints
- InovansBusiness Analyst Project ManagerCONSULTING AND AUDITSSeptember 2017 - Today (8 years and 9 months)Brest, FranceClient: CREDIT MUTUEL ARKEA - Customer and Advisor Tools DepartmentProject: Multi-channel Incoming CommunicationProject Method: V-CycleIn charge of developing statistics for the new application managing Arkea's telecom data for end users (Branches, Contact Centers)Self-training in the telecom sector and industry vocabulary.Translation of telecom data to present a statistical solution using applications like OBIEE.Setting up workshops with telecom teams and developers to best meet the needs of end usersSupporting end users
- Inovans OuestBusiness Analyst Project ManagerCONSULTING AND AUDITSOctober 2014 - October 2016 (2 years and 1 month)Brest, FranceClient: CREDIT MUTUEL ARKEARegulatory Project: Mobility (budget: 2,500 man-days)Project Method: AgileTest Leader and Product Owner- Development and support of performance tests- Sharing the right information via stand-up meetings, product view- Creation of the transverse test strategy, in stubbed mode- Management of anomalies and tests during sprints- In charge of the technical part of the solution: Working directly with developers- Creation of user stories for the back log- Participation in demos to validate the technical solutions implemented- Management of poker planning with developers to prioritize each US for each sprintClient: SURAVENIRCross-functional project management: specialized in life insuranceProject: Implementation of EDM - Budget - 500 man-daysProject Method: V-CycleProject Manager- In charge of the evolution of incoming EDM, creation of outgoing EDM, re-entry / impact on the CRM- Preliminary study, Creation of specifications- Creation of specifications- Creation of the transverse test strategy- Management of test cases- Organization of COPROJ- Feedback management- Planning of tests, execution of tests via Soap UI.- Referent on Soap UI softwareClient: SURAVENIRCross-functional project management: specialized in life insuranceProject: 100% digital subscription - Technology used: webservicesProject Method: V-Cycle - Budget (5000 man-days)Test leader:- Creation of the test strategy- Creation of the test plan- Management of a team of 12 people- Tests via Soap UI / User application- Anomaly management- Backup of study managers during commercial relations with B2B clients
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Education
- Master in Business EngineeringESC Bretagne Brest2013Master spécialisé en gestion de projets à dominante technique jumelé avec l'Institue Supérieur de l'Electronique et du Numérique. Toutes les connaissances théoriques de gestion de projets y étaient partagées ainsi que des cas particulier de création de projets innovants. Master en alternance auprès de la Brittany Ferries en tant que Chef de Projets Junior pendant 2 ans.