Freelancer profile translated to English.

Description

Hello, I'm David. As a future E-Commerce Merchant, I combine sound business knowledge in online retail with over 10 years of in-depth experience in high-level sales and customer support (including for global players like Tesla and PayPal).

This unique interface allows me to not only plan digital processes theoretically but also to implement them with an absolute customer and revenue orientation. My focus is on supporting companies in maximizing their digital presence and intelligently automating internal processes.

My focus areas:

E-Commerce & Marketplace Strategies: Conception, development, and optimization of digital sales channels.

CRM & Workflow Automation: Increasing efficiency through smart, AI-supported processes and system integrations that minimize manual work.

Digital Marketing & Web Design: Creation of conversion-strong landing pages and targeted marketing campaigns.

I am passionate about thinking in automated systems and solution-oriented processes. Whether it's setting up a new sales funnel, optimizing CRM structures, or bringing complex e-commerce projects to life – I bring the necessary horsepower and implementation discipline for your project.

Let's take your digital efficiency to the next level together. I look forward to your project!

Industry field of expertise

Languages

German
Native or bilingual
Serbian
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

E-Commerce Comcave College GmbH
Retraining as a Merchant
July 2024 - Today (2 years and 1 month)
■ Assortment design and maintenance of shop systems and marketplaces (PlentyOne) Planning and implementation of SEO/SEA measures, social media marketing, and content creation. Monitoring of KPIs (Conversion Rate, ROAS) and web analytics for sales optimization. Processing of payment systems, returns management, and digital contract law (GDPR).
Email Marketing Marketing Landing Page Content Marketing Social Media
Jochen Schweizer mydays Group
Store Manager
October 2022 - December 2023 (1 year and 2 months)
■ Achievement of set sales targets
■ Securing economic success supported by key figures
■ Precise implementation of marketing measures
■ Implementation of marketing and sales goals
Tesla GmbH
Car Sales Specialist
October 2021 - July 2022 (9 months)
■ Customer support from test drive to delivery
■ New car sales as well as after-sales care