About David
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- The University of Edinburgh - School of Biological SciencesHead of Information Technology ServicesEDUCATION AND E-LEARNINGJanuary 2024 - Today (2 years and 6 months)Édimbourg, United Kingdom
- Leadership of digital transformation projects for the University of Edinburgh's School of Biology.
- Drives the adoption of emerging technologies, particularly those based on Artificial Intelligence products (OpenAI API), to improve service delivery, operational efficiency, and foster continuous improvement.
- Oversees technical production and change management, aligning all IT initiatives with growth objectives, regulations, and IT security best practices.
- Leads a team of 11 talented individuals, experts in IT infrastructure and user support for 650 employees and 1,300 students in a research and teaching environment.
- Responsible for strategic relationships with research and teaching communities in the field of information systems, while collaborating with colleagues across the University.
- Develops and implements a coherent IT strategy for the School of Biology, aligned with the strategy of the College of Science and Engineering and the University, to boost student recruitment, revenue growth, and user experience.
- Manages annual budgets and external service providers, ensuring strict adherence to project KPIs and delivery objectives.
- The University of Edinburgh - Edinburgh InnovationsInformation Technology Services ManagerEDUCATION AND E-LEARNINGJanuary 2017 - January 2024 (7 years)Édimbourg, United Kingdom
- Leadership of strategic projects for the commercial organization within the University of Edinburgh, based on a Salesforce CRM solution.
- Manages the IT department of the University of Edinburgh's commercialization service, providing comprehensive end-to-end infrastructure, support, and security solutions for over 170 users.
- Defines and implements IT policies, security protocols, and continuous improvement strategies to optimize new technical solutions.
- Manages external support teams and third-party providers to ensure smooth project delivery and service continuity.
- Acts as the primary technical point of contact, collaborating with department heads, central University IT services, and external stakeholders to align IT activities with strategic objectives.
- Groupe TonnellierHead of Information TechnologyPHARMACEUTICALS INDUSTRYJanuary 2015 - January 2017 (2 years)Édimbourg, United Kingdom
- Manages the information system for an industrial group comprising five sister companies nationwide, ensuring strategic alignment across all entities, remotely from Edinburgh.
- Manages a multi-site support team available 24/7, providing uninterrupted IT services and maintaining high availability for critical industrial operations.
- Oversees the IT budget and resources, manages priorities, risk control, and change management.
- Maintains direct strategic relationships with key stakeholders: group executives and the IT departments of leading pharmaceutical partners.
- Identifies infrastructure-related opportunities and defines risk profiles to ensure the scalability and security of the group's digital environment.
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Education
- ITIL 4Foundation Axelos2021ITIL 4
- Administration Essentials for Experienced Admins (ADM211 ) Salesforce2018Administration Essentials for Experienced Admins (ADM211 ) Salesforce