About David
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Canal+ TelecomFacilitator ConsultantTELECOMMUNICATIONSJanuary 2024 - Today (2 years and 5 months)Paris, France
- Industrialization of operational processes to make them efficient and perfectly aligned with the needs of B2B clients, from prospecting to customer relationship management.
- Reorganization of B2B Sales Administration and Customer Service activities.
- Canal+ TelecomFacilitator ConsultantTELECOMMUNICATIONSJune 2023 - January 2024 (8 months)Paris, France
- Definition and support for the deployment of the operational excellence program (training and coaching of internal consultants, project management).
- Support and coaching of the Management Committee on cultural change in terms of governance.
- Orange Applications for BusinessFacilitator ConsultantDIGITAL AND ITJanuary 2022 - June 2022 (5 months)Paris, FranceSupport in defining and implementing the company's transformation approach
- Building the target vision, defining challenges and objectives
- Creation and facilitation of a national participatory system to build the transformation action plan
- Assistance in arbitrating collected proposals and developing the implementation plan
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Education
- EngineerArts et Métiers ParisTech - National Higher School of Arts and Crafts1998
Certifications
- Black Belt Lean Six SigmaRATH & STRONG MANAGEMENT CONSULTING2002
- Black Belt Lean Six Sigma TrainerRATH & STRONG MANAGEMENT CONSULTING2003