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David LemarchandDL

David Lemarchand

Design Thinking, Service Design & UX Research

€850/day
4 projects
Paris 3e Arrondissement, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About David

Expert in Design Thinking, I intervene in person or remotely on your strategic projects as a designer or facilitator, as needed. I also organize Design Sprints & acculturation programs to these new user-centered working methods.

I can assist you with one or more stages of your project:
- Scouting: Acquiring a solid open and multidisciplinary culture on the central theme of the project in order to pivot without constraints.
- Empathy: Meeting the end-user, listening to them, observing them, understanding them.
- Definition: Redefining and challenging the problem using data collected in previous phases.
- Ideation: Developing working hypotheses.
- Prototyping: Designing rudimentary pre-solutions incorporating the central elements of the final solution.
- Testing & Selection: Confronting pre-solutions with reality, observing, collecting feedback for iteration to improve, then selecting the chosen path.
- Implementation: Drafting a concrete roadmap, defining resources, roles & KPIs to measure the project's impact.

Graduated with a dual degree from Ecole Centrale de Lyon and Emlyon Business School in design thinking, entrepreneurship, and innovation.

#Intrapreneurship #change management #coaching #collective intelligence #open innovation #challenge #hackathon #design sprint #learning by doing
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Paris 3e Arrondissement (up to 50km), Lyon (up to 100km), Rouen (up to 100km)

Experience

  • Change the Work
    Malt logoOn Malt
    Design Thinking Coach
    CHEMICAL
    September 2020 - November 2020 (3 months)
    Paris, France
    Coaching a group of students from CIFFOP to work on an HR issue using Design Thinking methodology.

    COACH'S ROLE:
    - Motivate their group;
    - Pay attention to deadlines, deliverables, etc.;
    - Keep track of session timings;
    - Facilitate creativity sessions;
    - Guide their group on the methodology;
    - Reassure students about the methodology (which can be confusing at first);
    - Act as a liaison between their group and the CTW teams.
    Design Thinking Facilitation d'ateliers Intrapreneuriat Coaching d'équipe Idéation Formation Co-création Innovation Créativité Business plan Intelligence collective User Testing Coaching Conduite du changement Prototypage User Research Storytelling Atelier Créativité Facilitation de processus Coaching individuel Veille concurrentielle
  • GLUENDO
    Malt logoOn Malt
    Digital Workplace Designer
    November 2020 - November 2020 (1 month)
    Paris, France
    What?
    Creation of workshop templates using the Miro tool for the client Michelin.
    The mission includes adapting existing tools and sequences, as well as pedagogical engineering, with the writing of explanations in English and the integration of examples to help teams get started and understand the purpose of the tools.

    Expected Skills:
    - Understanding and adapting an existing methodology (especially for one of the workshops) for a specific audience with its own culture (Michelin)
    - Pedagogical engineering
    - Continuous improvement
    - Writing didactic content in English (outlines, instructions, examples)
    Facilitation graphique Co-création Facilitation d'ateliers Créativité Miro
  • Webhelp
    Service Designer
    TELECOMMUNICATIONS
    February 2020 - Today (6 years and 4 months)
    Paris, France
    Mission:
    Assist Webhelp in rethinking manager training and development paths by creating an internal Management School.

    Actions:
    - Needs audit with top management to refocus the issue on a limited target audience for the success of a POC (Project Managers).
    - Creation, organization, and facilitation of creative workshops to gather needs directly from end-users, defining a strong and engaging long-term vision for the project.
    - Ideation based on collected data, followed by recommendations & support for the next steps, including MVP development and planned user testing and iterations.
    User Research Design Thinking User Experience Design Facilitation de processus Animation Etude de besoin Audit

Reviews

5.0

Out of 1 rating

NicolasN

Nicolas

GLUENDO

Reviewed on 12/15/2020

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Education

  • Grande Ecole Program - I.D.E.A Track (Innovation, Design, Entrepreneurship & Arts)
    EMLyon Business School & Ecole Centrale de Lyon
    2018
    Le Master IDEA est né de l'alliance entre l'emlyon business school & l'Ecole Centrale de Lyon (classées top 4 et top 7 des écoles de management et d'ingénieur françaises). Il vise à former des entrepreneurs de l'innovation par une approche expérientielle nourrie par le Design Thinking et l'Effectuation. ► 5 projets de 2 à 9 mois, réalisés avec des équipes projets transverses encadrés par des tuteurs multidisciplinaires mêlant chercheurs, entrepreneurs et experts, permettant d'apprendre en faisant ► 4 modules : - Design et Arts : Pour apprendre à vivre et pratiquer une méthodologie de l'innovation partagée - Sciences, Technologies et Enjeux Sociétaux : Pour appréhender les ruptures d'aujourd'hui et mieux anticiper demain - Entrepreneuriat et Innovation : Pour développer et maîtriser toutes les compétences managériales utiles à la réussite de l'innovation - Sciences Humaines et Sociales : Pour apprendre à décrire, expliquer et comprendre le fait humain ► Maniement des outils Fablab
  • International Management and Politics
    International Business School Budapest
    2014
    ► Cours choisis : - Communication Internationale - La prise de décision et les décisions clés dans la politique étrangère américaine - Les Droits de l'Homme Internationaux - Gestion de l'interculturalité dans les relations internationales - Jouer le jeu des relations internationales au 21ème siècle - Théorie des relations internationales - Introduction à la société de l'information - Les changements sociaux et politiques durant le 20ème siècle

Certifications

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