Freelancer profile translated to English.
Back to original languageAbout David
I have been working in user and service experience design for 17 years. I have gone through the operational stages of UR, UX, Design Thinking, and service design, in numerous fields where I have observed and interviewed users, facilitated strategy and ideation workshops, and designed and evaluated intuitive and pleasant products and services.
Currently a freelance Senior Lead Experience Designer & Design Strategist: I manage and lead UR/UX/UI teams, I help companies integrate user-centered design into their culture and operations, and I ensure that user experience and business objectives are aligned in strategic and tactical decisions.
I love my job, and I find great satisfaction in helping companies with these issues which, if handled well, are the strength of successful products. I know that juggling between discovery/delivery rhythms, roadmapping, management, horizontal and vertical discussions, or simply sometimes the lack of internal profiles, means that some strategic design issues cannot be addressed due to lack of time.
I can help you with these issues.
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km), Nice (up to 50km)
Experience
- ManoManoSenior Lead Experience DesignerE-COMMERCEJune 2021 - January 2022 (7 months)Paris, FranceUser-centered strategy for the marketplace.Management of the Product Design team (6 designers, 2 researchers).Definition of the Product Design process for all teams.Identification of UX and business opportunities.
- Playgrnd
On Malt
Lead DesignerENVIRONMENTALApril 2021 - May 2021 (2 months)Paris, FrancePlaygrnd supported one of the largest and oldest French associations with a positive impact (global reach) in the complete redesign of their website (1 million users per year).Playgrnd asked me to support them in the design strategy for this website:- Support for UX and UI designers (workshop facilitation, user research, benchmarks, UX audit)- Identification of business needs, constraints, and aspirations (stakeholder interviews)- Identification of user needs (user interviews)- Creation of personas- Support in defining use cases, opportunities, value proposition, experiential pillars, and content that best serve business and user needs.- Flow and sitemap.Following this strategic definition, the team was able to proceed with the design of the website, meeting the defined objectives. - NetwoUX LeadTELECOMMUNICATIONSMay 2020 - November 2020 (7 months)Definition of user-centered product strategyInterviews, observation, and persona definitionMulti-persona customer journeyRecruitment of the product designers teamDefinition of design processes
Reviews
AD
Account deleted
Reviewed on 6/15/2021
First of all, thank you very much David for accompanying us on this mission with the Terre Solidaire association, which was a real success.
David has all the qualities one could wish for when looking for a partner and a good Senior Lead UX.
First, always in a good mood, enthusiastic and smiling. He brings freshness and serenity to the project, which is very extensive.
Then, extremely professional and methodical:
He successfully led a complex mission starting with a comprehensive audit (Analysis of the existing situation, 23 strategic interviews, users and prospects, competitive intelligence, UX & content audit, definition of strategic issues, creation of user personas and list of use cases)
Up to the definition of the strategy (prioritization, definition of the value proposition).
Finally, resulting in the best design (List of features and content, sitemap, user journeys, and content format types).
He is also a very good facilitator of collaborative workshops.
David is user-centered, of course, but more broadly focused on all the humans involved in the project. Nothing is left to chance.
Finally, David goes beyond his mission by giving his time and knowledge to share and transmit.
It's a great encounter, and we are really looking forward to collaborating with David again!
Cédric
BNP PARIBAS SA
Reviewed on 6/28/2019
Recommendations
+3
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Education
- UX Management: Strategy and TacticsThe Interaction Design Foundation2022Create and execute a user experience (UX) strategy that ensures all UX work across an organization is aligned with business values. Ensure that UX values, such as focusing on customer needs, are embedded into the company culture, thus growing the organization’s UX maturity. Manage and support a UX designer and wider UX team. Effectively hire for, position and empower a UX team.
- IDEOULeading Complex Projects2022Clarify the problem we’re tackling to uncover more effective solutions. Motivate the team to deliver stronger outcomes by using tools to develop a shared understanding and clearly defined purpose for the work. Tap into intuition and your team’s intuition to make decisions when there is too much or too little information. Design for moments of alignment using different frameworks and activities to gain buy-in from the team and key stakeholders.
Certifications
- Fostering Collective Intelligence in a TeamEFE2018
- Increasing the Effectiveness of Professional RelationshipsInstitut Repère2018