Freelancer profile translated to English.

Description

Passionate about new technologies and digital transformation, I have acquired solid expertise in telecommunications over the years. My career is marked by stimulating projects in the digital world. As a project manager, I have successfully led major initiatives, overseeing multidisciplinary teams and using agile methodologies to ensure quality results.

Today, I am looking for a new challenge where I can continue to apply my leadership and expertise to drive innovative projects to success.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 30km)

SNCF Voyageurs
Project Manager & Engineer | Avaya & Diva Contact Center Solutions via ACENSI
TRANSPORTATION
April 2022 - Today (4 years and 2 months)
Lyon, France
The French National Railway Company is the state-owned railway company of France. Founded in 1938, it operates national rail traffic with Monaco, including the TGV, on the French high-speed rail network.

::FUNCTIONS
> Planning: Project plan, Objectives, Scope, Schedule, Budget.
> Team Coordination: Management of multidisciplinary teams, assignment of roles and responsibilities.
> Communication: Smooth communication between internal and external stakeholders.
> Resource Management: Allocation of human, material, and financial resources.
> Risk Analysis: Identify and assess potential risks, develop mitigation plans.
> Monitoring and Reporting: Monitor project progress, report status and issues.
> Quality Management: Ensure deliverables meet established quality standards.
> Testing and Validation: Coordination of tests and validation of deployed solutions.
> Change Management: Plan and manage transition processes related to new technologies.
> Contingency Plan: Planning for unforeseen events and emergency situations.
> Training: Organization of end-user training
> Budget and Finance: Manage expenses in accordance with the project's allocated budget.
> Post-Project Evaluation: Analyze project results, draw lessons for improvement.
> Regulatory Compliance: Ensure projects comply with current regulations and standards.
> Client Relations: Maintain a positive relationship with clients, meet their expectations.
> Technological Innovation: Integrate the latest technological innovations into deployed solutions.
> Performance Evaluation: Measure project success against objectives and performance criteria.
> Documentation: Maintenance of deliverables and processes.
Agile Project Management Agile Methodology Risk Management Strategic Planning IT Architecture Governance human resources management Requirements Analysis KPI Leadership Conflict Management Digital Transformation Process Improvement ITIL V4 Change Management Linux System Administration Network Administration Cloud Computing Telecommunications Avaya
Tims Systèmes
Cloud & MPLS Architect | Pre-Sales | Project Manager | Account Operations Manager.
DIGITAL AND IT
March 2020 - December 2020 (10 months)
Study and qualification of customer demand, analysis, reflection, presentation and defense of an offer in line with identified needs. Architecture of the client infrastructure and engineering follow-up.

PRE-SALES
=> Customer needs analysis & writing of specifications
=> Presentation of the global project vision and defense of a commercial offer
=> Costing of the offer and customer relationship follow-up
ARCHITECTURE
=> Reflection, architecture design (VMware, UCaaS, IaaS, CCaaS, MPLS, FaaS)
=> Study of risk analyses and prevention plans
PROJECT MANAGEMENT
=> Estimation of project complexity and duration with planning (Gantt)
=> Management, communication and debriefing with production teams
=> Follow-up of project validations with functional acceptance testing
=> Knowledge sharing with a How-To approach
ENGINEERING
=> Prototyping and operational maintenance of new virtualized infrastructures
Cloud Architect Avaya System Engineer Network Administration MPLS VMWARE System Administration Firewall IAAS UCAAS CCaaS Faas IT Architecture Project Management Infrastructure Infrastructure Project Manager Architecture Virtualization
Orange Business Services
Unified Communications Engineer
DIGITAL AND IT
May 2016 - March 2020 (3 years and 10 months)
Massy, France
Integration and support of infrastructures with AVAYA Communication Manager, SMGR, SM, SIP, ACR, AES, CMS supervisor, and logepal for display. Management of administrative telephony and contact centers with routing prioritization.

ACCOUNT TECHNICAL MANAGER
=> Management of major client accounts / Client relationship manager
=> Management of supplier / contractor relations
PROJECT MANAGEMENT
=> Project management & planning
=> Operations and intervention management
=> Assurance of complementary services (security piloting, evolution)
TEAM LEADER
=> Leading a team of 10 engineers
ENGINEERING
=> Incident follow-up, escalation management | Prototyping and incident reproduction
=> Integration, Maintenance in Operational Condition, Upgrade of AVAYA SIP, IP infrastructures
>>> VMware vSphere, Virtual System Platform (Avaya), MS Hyper-V
>>> Work primarily on Debian, Redhat, CentOS distributions
>>> Integration & Management of Storage, Cloud & Virtualization
>>> Infrastructure security (Vlans, SSL, MPLS, IPsec, …)
>>> Integration and modification of contact centers
>>> Creation of shell / python scripts for upgrades
>>> Audit of existing infrastructures
ARCHITECT
=> Architecture design, Writing and delivery of DAT / DSD / DEX…
Avaya telecom System Engineer Network Administration Cloud Engineer VMWARE Debian Red Hat Linux Infrastructure Shell Scripting Architect Project Management IT Architecture Information Security Cybersecurity Cloud Computing Cloud Architect AWS voip Networking System Administration Audit Virtualization Storage SIP h323 vSphere Hyper-V VLAN MPLS IPSEC Bash Shell Python