Freelancer profile translated to English.

Description

Entry-level IT Support / Application Support with a technical background in system administration.

I support companies with IT requests in first-level support, user management (Microsoft 365), support for Windows client systems, and typical hardware and software problems in daily operations.

My strengths lie in a structured approach, analytical thinking, and the ability to explain technical issues clearly – even to non-technical users. I have initial practical experience in IT support, application support, and working with databases and ERP-related systems.

I am looking for project-based assignments or entry-level projects in IT Support, Helpdesk, or Application Support, preferably remote or hybrid. German language skills at B1-B2 level, basic English skills.

Languages

Hungarian
Native or bilingual
English
Basic
German
Conversational

Workplace preferences

Remote only

Primarily works remotely

Soter-Line Oktatási Központ(Scool)
IT SYSTEM ADMINISTRATOR
September 2024 - June 2025 (9 months)
Budapest, Hungary
Thematic Focus:
• Installation and operation of Windows and Linux servers
• Active Directory, Group Policies, User and Rights Management
• DHCP, DNS, Proxy, Windows Admin Center, Server Core
• PowerShell and Bash scripting (variables, functions, error handling)
• Network Technology: IP addressing (IPv4/IPv6), routing, TCP/IP, firewall, NAT
• SQL databases: DDL, DML, DCL, queries, rights management
• Virtualization with Hyper-V, VirtualBox, introduction to Docker
• Application of ITIL basics and ITSM processes
• Cloud Basics: Azure AD, IaaS, PaaS, SaaS, scaling and cost models
• System monitoring, backup strategies, security and access control
• Practical exercises for system administration in individual and group work
HUBER & RANNER GMBH
EMPLOYEE TECHNICAL SOFTWARE SUPPORT & DATABASE MANAGEMENT (R&D / CONSTRUCTION)
February 2025 - Today (1 year and 4 months)
Pocking, BY, Germany
• Technical support and further development of internal specialized software in the field of air conditioning and ventilation technology
• Analysis, reproduction, and documentation of software errors and functional deviations
• Maintenance, adaptation, and validation of database-based rules, parameters, and properties
• Participation in the further development of software functions in close coordination with specialist departments
• Use of database queries for analysis, checking, and tracing technical relationships
• Working with graph-based databases (Neo4j) including application-related use of Cypher queries
• Creation and maintenance of technical documentation and internal knowledge bases
• Support with tests, releases, and functional acceptance of new software versions
• Structured error analysis and sustainable solution finding in daily business
• ITIL Grundlagen Fähigkeit- und Talententwickler Privatschule
Informatics - Specialization Information Technology
DIGITAL AND IT
September 2002 - July 2004 (1 year and 10 months)
Várpalota, Hungary
• Fundamentals of computer science and data processing
• Windows operating systems (Windows 2000 / XP)
• PC hardware and components (assembly, fault diagnosis)
• Fundamentals of network technology (LAN, TCP/IP)
• MS Office applications
• Fundamentals of IT system administration
• Initial experience with databases
• Basic knowledge of programming (Pascal, C, HTML)
• Technical understanding of IT systems and software