Description

Hi! I am a skilled IT and Media Specialist with over 9 years of professional experience in technical support, system configurations, and data management.

Backed by a high-end dedicated enterprise cloud infrastructure and a blazing-fast 1 Gbps symmetrical fiber network, I offer top-tier, ultra-fast services for demanding digital projects.

WHAT I CAN DO FOR YOU WITH MAXIMUM EFFICIENCY:

High-Speed Video Processing: Seamless bulk compression, format conversion (MKV, MP4, MOV, ProRes), and lossless encoding with virtually zero quality loss.

Data Processing & OCR: Fast and accurate data extraction from scanned PDFs, images, or legacy files into clean Excel/Word documents.

Software & QA Testing: Sandbox-isolated testing for Windows applications, web platforms, and software builds to detect bugs and evaluate performance.

3D Rendering Support: Rapid project rendering using high-performance dedicated cloud GPUs (Blender/Cinema4D).

If you have a tight deadline, a heavy archive to process, or need an environment-isolated technical test, I am your go-to expert. Fast response times and total data privacy guaranteed. Let's get to work!

Languages

Italian
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Quality Europe. Prulli di Sopra
HELP DESK SUPPORT SPECIALIST Pharma
June 2022 - Today (4 years and 1 month)
Help desk for consultants and internal company employees.
• • PC and user management via Active Directory
• • Resolving issues related to Oce, Teams, Sharepoint and OneDrive
• • Ordinary printer maintenance
• • Deploy new PCs via MDT
• • Business laptop repair
Menarini.
I CT COORDINATOR
January 2022 - June 2022 (5 months)
Florence, Metropolitan City of Florence, Italy
I held the role of ICT Coordinator at Laboratori Malesci, a pharmaceutical company of the Menarini group (as an IT consultant from Webkorner)
Menarini.
HELPDESK ASSISTANT
March 2019 - December 2021 (2 years and 9 months)
Florence, Metropolitan City of Florence, Italy
• - Level 1 and 2 Helpdesk with remote interventions by phone and in person - Migration of machines from Windows 7 to Windows 10