About David
French
Native or bilingual
English
Conversational
Experience
- Mission ponctuelleTraining Design and FacilitationPRIVATE EQUITYJanuary 2024 - January 2024MartiniqueDesign and facilitation of personalized in-person training for adults.Analysis of learner needs, adaptation of educational content, and structuring of the program based on operational objectives.Training facilitation with a clear and progressive pedagogical approach, imparting directly applicable methods and tools.Post-training follow-up and remote support to consolidate learning and promote autonomy.
- C2iIT TechnicianPUBLIC SECTORJanuary 2020 - January 2022 (2 years)MartiniqueSupport and assistance to users on Windows environment.Deployment, configuration, and maintenance of computer workstations and associated equipment.Diagnosis, troubleshooting, and resolution of hardware and software incidents, with clear explanations of causes and solutions implemented.Training and support for users in using IT tools, imparting best practices and raising awareness of professional uses to enhance autonomy and prevent recurring incidents.
- DecathlonCashierRETAIL (LARGE RETAILERS)January 2019 - March 2019 (2 months)MartiniqueCustomer reception and checkout.Explanation of checkout procedures and tools used.Support for new employees in mastering the role and tools.Transmission of best practices related to customer service and the use of the cash register system, in a dynamic environment.
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Education
- Application Designer Developer AFPA2025Concepteur Développeur d'Applications AFPA
- Higher Technician Systems and NetworksIMFPA2020Technicien Supérieur Systèmes et Réseaux