Freelancer profile translated to English.

Description

Graduated with a master's degree in innovation and digital economy, I have since been working on information system projects as a Product Owner/Business Analyst/Project Management Assistant.

My main operational skills are:

- Scoping: Understanding stakeholder expectations, gathering user needs / analyzing strategic expectations

- Design: Consistent and optimal user journeys / technical feasibility analysis / complexity

- Delivery: Providing visibility on the ability to deliver - Securing IT deliveries / Alignment with stakeholders / Post-delivery monitoring / Change management

- Collaboration: Ability to interact with all stakeholders, identify the right contacts, and be proactive in resolving issues and synchronizing on interdependencies

My main relational skills are:

- Team cohesion, leadership

- Stakeholder relations, decision-making - Emotional intelligence

Facilitating workshops using Design Thinking and Agile approaches

(User journey, personas, empathy map, story mapping...)

Calm and serene by nature, I listen to everyone. This allows me to work in a team, understand issues, and be autonomous in my tasks. I put a lot of heart into what I do and into the success of the projects I am involved in.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Juridica
Product Owner (Web & mobile app)
BANKING AND INSURANCE
September 2023 - Today (2 years and 11 months)
Marly-le-Roi, France
Product Owner at Juridica, a legal protection subsidiary of AXA France, on various structuring projects:
- E-invoicing: implementation of the electronic invoicing reform in Juridica's internal tools
- Client portals (web and app): various B2C projects, online claim reporting, digital services, online appointment booking, etc.
- Legal professional management tools: simplifying work and increasing employee productivity (email template automation, invoice settlement calculation automation, automatic sending of attachments, use of AI tools, etc.)
Needs Gathering Backlog Management Design Thinking Workshop Facilitation Project Management
Engie Digital
Product Owner for EMEA and Europe clients (Web & mobile app)
ENERGY AND UTILITIES
September 2022 - October 2023 (1 year and 1 month)
Puteaux, France
The Smart Operations & Maintenance (Smart O&M) platform aims to improve operational efficiency and the attractiveness of B2B energy service offerings provided by the ENGIE Group. Smart O&M designs, develops, and deploys a solution that combines the most value-adding application components: building and technical equipment supervision, field service management (FSM), predictive maintenance, BIM, BI & reporting...
• Analyze the needs and operational/contractual constraints of each of our clients
• Define high business value use cases and standard implementation models
• Define the expectations and success criteria for implementation projects
• Risk analysis
• Scope, manage, and support implementation projects, leveraging the solution's functionalities to meet their business challenges and extract maximum value
• Ensure the quality of deliveries
• Train client teams in presenting the solution (internally and externally), administer the solution
• Lead the design and validation of new features
• Write and update documentation
Digital Project Management Risk Management
TotalEnergies Marketing Services (TMS)
Product Owner (Web & mobile app)
ENERGY AND UTILITIES
September 2020 - September 2022 (2 years and 1 month)
Puteaux, France
Product Owner for the B2B digital service at TotalEnergies Marketing Services
The Digital Department designs, develops, and deploys solutions for internal or external clients, on a global scope.
- Development and evolution of digital solutions (web, mobile applications, ...): business workshops, needs synthesis and definition, agency brief, testing
- Deployment & Adoption: Support for subsidiaries in implementing solutions: demonstration, implementation/configuration, training; monitoring
- Assistance to subsidiaries worldwide, coordination of actions with IT (bug handling): exchanges, meetings; monitoring
- Marketing/Communication: development of Marketing materials: Brochures, user tutorials, Webinars, videos...
Project Management Functional Specifications Agile Methodology change management