David C., Management BU, Services Delivery B2B

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Description

Experienced manager in P&L account management for B2B services, for complex project management or transition management assignments.

Operational management, pre-sales, projects, customer success, in a national and international context
Monetization of value-added services
Complex project management
Implementation of PMO structures
Creation and execution of transformation plans before, during, and after private equity operations
Team management, coaching, knowledge transfer, and skills development
C-LEVEL communication
Fluent English

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Aix-en-Provence (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Paris (up to 15km), Montpellier (up to 50km)

KYMA CORPORATE
FOUNDER
August 2025 - Today (1 year)
Consulting:
• Transition Management,
• Transformation, Organization, Upscale
• Project Management, Service Delivery
• Coaching: Personal development, seminar and conference facilitation, personalized coaching
Change Management Team Management Program Management Training Facilitation Consulting
Ingenico
DIRECTOR OF PROFESSIONAL SERVICES
September 2019 - June 2025 (5 years and 9 months)
• Creation and development of a new business dedicated to Professional Services across the group's 4 regions: client projects, pre-sales, support, consulting
• Design of the offering and materials for sales and marketing
• Deployment of processes, tools, recruitment campaigns, training, governance in a multicultural context undergoing change
• Evolution towards recurring pricing versus one-off
• After 4 years, revenue increased by 600% and margin by 10 points
Ingenico Retail BU
DIRECTOR OF PROFESSIONAL SERVICES – RETAIL BU
January 2018 - August 2019 (1 year and 7 months)
• Design and deployment of a strategy tailored to several verticals (small, medium, and large retailers)
• Design and deployment of a coherent and scalable organizational model across countries
• Increased perceived value of Professional Services, leading to increased revenue and improved margin
• Improved customer retention

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EXECUTIVE MBA HEC
2014
EXECUTIVE MBA HEC
Engineer
EISTI
1993

Check out David's education