Freelancer profile translated to English.

Description

I help leaders and business teams regain control of their Salesforce subjects when projects slow down, the scope lacks clarity, or adoption is lacking.

I have over 15 years of experience in CRM and over 10 years in Salesforce. I specialize in Sales Cloud, Service Cloud, Field Service, Salesforce CPQ / Revenue Cloud, Pardot / Marketing Cloud Account Engagement, integrations, and taking over struggling projects.

My most frequent interventions:

• Salesforce Audit or Second Opinion: identify what's blocking, prioritize fixes, and provide a clear roadmap.

• CRM Scoping and Architecture: workshops, data model, processes, backlog, estimation, and delivery plan.

• CPQ / Revenue Cloud and Quote-to-Cash: diagnosis, simplification, and securing the process.

• Project Takeover or Management: restore clarity between business, integrator, and internal team, then secure execution.

I work directly and pragmatically: little jargon, short deliverables, explicit trade-offs, and a strong focus on user adoption.

I personally handle diagnosis, scoping, and client interactions. If a need requires multiple contributors, I specify it before any commitment and propose a transparent contractual framework.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Cloud Girafe
Salesforce CPQ Expert - Co-Founder
CONSULTING AND AUDITS
November 2017 - Today (8 years and 8 months)
Paris, France
Co-founder and Salesforce CPQ expert. I support SMEs, mid-sized companies, associations, and Salesforce teams with CRM audits, scoping, cleanup, CPQ projects, automation, and taking over stalled projects. I define clear scopes, deliver quickly, and engage the right specialists when needed.
Freelance
Salesforce Expert
CONSULTING AND AUDITS
January 2011 - November 2017 (6 years and 10 months)
Independent Salesforce consultant for sales and operational teams. Scoping needs, designing data models, configuration, automation, integration, migration, training, and change management support for sustainable and user-adopted CRM deployments.
L’Oréal S.A - L’Oréal France - Wallet
Salesforce Expert
LUXURY GOODS
October 2016 - March 2017 (5 months)
Salesforce expertise mission at L'Oréal France. Analysis of CRM needs, support for business and IT teams, configuration, and continuous process improvement to ensure reliable sales tracking, data quality, and tool adoption in a demanding international environment.