Freelancer profile translated to English.

Description

Digital transformation consultant at IBM Interactive for 3 years, I have carried out several missions for the development and deployment of cognitive solutions for our clients. During these missions, my role was to bring my experience as a data analyst as well as my skills related to the Product Owner role.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 20km)

Servier
Data Product Owner
November 2021 - Today (4 years and 9 months)
Paris, France
BI & Data Expert, I combine product vision and technical mastery to manage analytical projects end-to-end. Familiar with Power Platform and GCP environments, I transform data into a lever for performance and innovation.
Data Analysis Data Visualization Product Ownership Scrum
IBM
Consultant
DIGITAL AND IT
June 2018 - October 2021 (3 years and 4 months)
Paris, France
Product Owner, Technical-Functional AI & Data Consultant

Missions: L’Oréal, Firmenich, Groupe BPCE, Generali Assurance, Internal Project Product Owner

Fabrication (Build)

Facilitating business workshops to define client needs
Participating in and facilitating Scrum rituals (Backlog Refinement, Sprint Planning, Sprint Review, Daily Standup)
Managing and prioritizing technical and functional user stories in a backlog in coordination with the IT team
Writing functional specifications

Deployment

Managing deployments across different environments (development, pre-production, production)
Ability to transform a user problem into a feature to improve ticket resolution and optimize team productivity
Daily support for the client in expressing their needs
Continuous improvement of a chatbot and an email analyzer via Watson Assistant and Watson Knowledge Studio APIs
Statistical analysis of logs and recommendation of improvement actions (dialogue tree modification, intent scope update)
Analysis report, development, and KPI monitoring

Change Management

Writing newsletters
Creating a presentation demo of a chatbot during its production launch
Scrum Product Management Product Ownership Functional Specifications User Story

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Master in Management
IESEG SCHOOL OF MANAGEMENT
2019

David Berdugo

Product Owner/ Business Analyst

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