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Darren ThéophileDT

Darren Théophile

Client Support / Virtual Assistant

€130/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Darren

Do you have one or more short-term rental properties?
Do you not always have time to manage messages, requests, or arrivals?

I offer a 100% remote service to support you:
✅ Quick responses to travelers
✅ Management of arrivals/departures
✅ Reservation tracking and coordination
✅ Availability 7 days a week
✅ Time saving + better customer experience

I am motivated, organized, and attentive, with the goal of simplifying your daily life.

Price: starting from €200/month net per property (adjustable according to your needs).
Available immediately – do not hesitate to contact me!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Freelance
    Short-term Rental Management Assistant (Airbnb) – Family Experience
    LUXURY GOODS
    March 2024 - Today (2 years and 3 months)
    Cannes, France
    I managed my aunt's Airbnb during my stays on site, which allowed me to gain practical experience in short-term rental management. My responsibilities included:

    Carrying out rigorous check-in and check-out inventories

    Handing over and collecting keys from travelers

    Coordinating and monitoring the work of cleaning staff to ensure the cleanliness and quality of the property

    Managing communication with travelers, providing quick and personalized responses to their requests

    Promoting the listing and bringing in new clients through attentive follow-up and quality service

    This experience allowed me to develop my organizational skills, responsiveness, and ability to offer a satisfactory experience to travelers.
  • Mandarin Oriental
    Concierge – Mandarin Oriental Paris
    September 2022 - September 2023 (1 year)
    Paris, France
    As a concierge at the Mandarin Oriental Paris, I provided high-end customer service to an international clientele. My main duties included:

    Managing personalized requests and organizing tailor-made experiences

    Coordinating with various internal departments and external service providers

    Efficiently managing complex situations with professionalism

    Fluent communication in multiple languages

    Maintaining a high level of customer satisfaction in a demanding environment

    This experience allowed me to develop an impeccable sense of service, great responsiveness, and the ability to work under pressure, essential qualities for short-term rental management.

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Education

  • Literary Baccalaureate
    Massillon
    2017

Skill set

Categories

  • Other