Darasy R.

Deployment and configuration of Cyber solutions on an IT environment composed of 70% Mac and 30% PC. Management of requests and incidents via the ServiceNow portal.

10 servers – 500 devices

Operation of the IT infrastructure for Trenitalia France, proactive maintenance of IT systems with WSUS, weekly reporting of Application and Infrastructure Incidents with Trenitalia Italy headquarters.

User administration in Active Directory, configuration of permissions and shared folders to ensure data accessibility, MaaS 360 administration for enrolling phones and tablets, simplifying access to tools for mobile users, handling OneDrive data restorations in case of crashes or malfunctions, backing up Cisco switch configurations, creating VPN accounts on FortiGate, remote troubleshooting, and on-call duty on Saturdays and Sundays.

Tasks performed at the IT department, project management under the supervision of managers for the deployment of fiber optic in station shops (Gare de Lyon), implementation of 5G antennas and park updates.

100 servers - 200 users

Management of alerts on Centreon (service check, host check, scheduled downtime, service groups, host groups, templates), log verification, user data backups with Desktop and Laptop Option and Veeam, management of PC objects and users in the Active Directory, management of access rights to folders and shares, regular workstation updates via WSUS, ensuring availability of sessions on Wyse terminals in the Workshop department, PC inventory with GLPI and OCS Inventory, deployment of McAfee antivirus updates, assignment of phone lines with Mitel/Shoretel (TOIP), support and migration of 20 business applications coded in Windev, user support, project to replace the company's printer and plotter fleet, and participation in the GDPR project.

Technical environment:

Windows 7, 10, 2008R2, 2012, 2016, 2019 Active Directory, Terminal Server, Centreon, VSphere, Citrix, Wyse, Veeam Backup Server, Varonis, Sophos Mobile Control, Stormshield, Shoretel, Mitel, AeroHive, MessageLabs, Desktop and Laptop Option, Veracrypt, Onbase, Sophos, OCS Inventory, McAfee