Freelancer profile translated to English.

Description

I am an experienced, all-round procurement professional with a background in project management. Energetic and driven, working with my business stakeholders on solutions and results, that's what it's all about. As a buyer, closing the best deals makes me happy, whether by achieving a better price or by improving efficiency and/or quality: creating value through good agreements is a constant pursuit. I quickly establish contact and am good at getting to the core of the question and the need, after which I translate this into a suitable request with the corresponding result.

Industry field of expertise

Languages

Dutch
Native or bilingual
English
Fluent
German
Fluent
French
Conversational

Workplace preferences

Can work on-site

Uden (up to 50km), Utrecht (up to 10km), Amsterdam (up to 10km), Rotterdam (up to 10km), Amersfoort (up to 10km)

DaphneKooptIn
Independent Buyer and Owner
January 2025 - Today (1 year and 5 months)
Uden, Netherlands
Independent procurement professional, deployable as:
Indirect Procurement Manager – tactical and strategic
Category Manager
Contract Manager
Project Manager
bol.
Strategic Service Partner Manager
E-COMMERCE
December 2023 - December 2024 (1 year and 1 month)
Utrecht, Netherlands
For the Customer & Partner Services department:
Relationship and contract management of service partners at a strategic level.
Initiating and preparing decision-making regarding the (global) service partner strategy.
Undertaking department-transcending projects for collaboration with service partners.
Achieving cost reductions of ~11% through strategic and tactical choices.
The service partners include the facility contact center companies that bol.com works with, as well as the temporary employment agencies that supply capacity to our on-site teams.

In this role, I have deepened my expertise in contact center services and temporary employment.
Contract Management Negotiation Relationship Management Savings Contact Center
bol.
Procurement Specialist NFR (Not for Resale)
E-COMMERCE
July 2022 - November 2023 (1 year and 5 months)
Utrecht, Netherlands
• Strategic and tactical procurement of services and goods for the HR and Customer Service categories.
• Developing category plans together with the business to promote the procurement strategy.
• Achieving quantitative and qualitative improvements by managing RFIs and RFPs together with the business, resulting in an average improvement of ~12%.
• Negotiating new contracts with existing and new suppliers, bundling and implementing agreements.