About Daphnee
French
Native or bilingual
Experience
- Artisan bâtimentAdministrative AssistanceCIVIL ENGINEERINGJuly 2025 - July 2025Lyon, FranceManagement of appointment schedules by email and phone. Entry of quotes and invoices. Customer reminders.
- EurélienBilling/Pre-litigation/Collections OfficerJanuary 2017 - January 2023 (6 years)internet. Complete management of a cash and credit card payment terminal. Entry of payments by phone. Refund of credit balances and collection of rents by phone, email, and mail. Pre-litigation procedures up to 2 months late.
- Habitat EurélienCustomer Relations/Rental Management_HousingMarch 2023 - Today (3 years and 3 months)Chartres, FranceAdvise, guide, and resolve customer issues to ensure loyalty. In parallel, I handle billing, outsourcing, and rent integration in PREM, as well as APL and rent reminders, and the entry of resource surveys and charge regularization schedules, while supporting my colleagues in their efforts.
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Education
- Sauveteur Secouriste du Travail et Guide-file2024Sauveteur Secouriste du Travail et Guide-file
- BAC Professionnel CommerceCampus CCI Chartres2006BAC Professionnel Commerce
Skill set
Categories
- Other