Description

I am a Berlin-based freelance Operations & Project Coordinator with experience managing logistics, coordinating teams, and keeping complex projects moving in fast-paced international environments.

My background includes leading multi-country educational tours across Europe, coordinating group travel logistics, supporting live events, and managing teams in dynamic, people-focused settings. I specialize in staying organized under pressure, solving problems in real time, and bringing structure to environments with many moving parts.

I currently work as a Tour Director for EF Education First, where I coordinate multi-city itineraries for international groups across Europe and act as the primary point of contact throughout the travel experience.

Areas I can support with include:

•Project & operations coordination

•Calendar and scheduling management

•Workflow organization (Asana, Trello, Notion, Google Workspace)

•Team communication & follow-up

•Travel & itinerary coordination

•Event logistics & on-site coordination

•Vendor and client communication

•Administrative and operational support

I work comfortably with international teams and clients and am experienced in high-responsibility environments requiring adaptability, communication, and strong organizational skills.

Languages:

English (native)

German (B1/intermediate)

Based in Berlin and available for freelance projects remotely or on-site.

Languages

English
Native or bilingual
German
Conversational

Workplace preferences

Can work on-site

Berlin (up to 50km)

EF Educational Tours
Tour Director
TRAVEL AND TOURISM
November 2024 - Today (1 year and 7 months)
• Coordinate complex schedules and calendar logistics for international programs of 30-50 travelers in Western Europe, including travel coordination, accommodations, and daily itinerary management
• Manage multiple competing priorities in a fast-paced environment, ensuring smooth execution of all
planned activities, while anticipating scheduling and operational challenges to proactively adjust plans
• Primary point of contact for stakeholders, maintaining clear communication and resolving issues efficiently
• Coordinate with external vendors and partners to coordinate and ensure timely delivery of seamless experiences for customers
Travel Planning Event Coordination Project Management
Beano's Cabin
Lead Server
RESTAURANTS AND FOOD SERVICE
January 2020 - April 2024 (4 years and 3 months)
Avon, United States
• Supported daily operations in a high-volume restaurant, coordinating team workflows and high-end service execution
• Acted as a key liaison between kitchen, service staff, and management to ensure smooth communication and timely execution during high energy services
• Point person for handling sensitive interactions with professionalism and discretion
• Assisted with shift scheduling, team coordination, and daily team meetings
customer service event manager administrative support
Transcaucasian Trail Association
Trail Program Coordinator
TRAVEL AND TOURISM
January 2018 - January 2020 (2 years)
Zeskho, RK, Georgia
• Coordinated logistics and administrative support for international programs, including travel planning and
scheduling
• Managed communication across cross-functional and geographically distributed teams
• Maintained organized documentation and operational records
• Supported vendor coordination and external partnerships
Project Management Travel Planning Event Coordination administrative support project coordination