About Danilo
Italian
Native or bilingual
English
Fluent
Portuguese
Conversational
Experience
- TranscomCustomer Care OperatorCONSULTING AND AUDITSJanuary 2025 - January 2026 (1 year)Portugal• • Customer support call and e-mail• • Ticket management, product/service assistance, and problem-solving.
- CDFJournalistPRESS AND MEDIAJanuary 2005 - January 2015 (10 years)Italy• • Writing, communication, and managing relationships with readers and sources.• • Radio and television host for programs involving direct audience interaction.• • Excellent communication and listening skills developed through editorial experience.
- Electric Vehicle Rental and Sales ShopEntrepreneurJanuary 2018 - December 2025 (7 years and 11 months)Portugal• • Full management of the store and customer service.• • Pre- and post-sales support, basic technical assistance, booking management.• • Handling relationships with international clients.
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Education
- Bachelor's Degree2026Bachelor's Degree