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Daniel VillanuevaDV

Daniel Villanueva

IT & Sysadmin Technician Remote | Business Support

€165/day
León, ES
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Daniel

IT technician with over 5 years of experience in business IT support, systems administration, and incident management. I have worked for companies like Grupo Oesía (INDITEX project) and TELICE, with AENOR certification in service quality.

I offer complete remote support for SMEs that need a technical profile without hiring someone on staff: incident resolution, user and permission administration, network configuration, Windows/Linux systems, Office 365, and process automation with Python and scripts.

Additionally, I have technical knowledge of the agricultural sector — PAC management, digital farm records, irrigation monitoring systems, and connected machinery (John Deere GPS, telemetry) — which makes me particularly useful for companies in the agri-food sector or agricultural cooperatives that need IT support with real-world context from the field.

Available practically 24 hours, same-day response guaranteed. I work in both Spanish and English (certified C1).

Do you have a recurring technical problem or need stable external support? Write to me and let's talk.
  • Spanish

    Native or bilingual

  • English

    Fluent

Can work on-site
León (up to 50km)

Experience

  • RocketHall
    IT Technician / Systems Administrator
    TECH
    January 2019 - January 2020 (1 year)
    León, Spain
    • • L1/L2 Support, server infrastructure maintenance, and user management in Windows Server environments.
    • • Participation in infrastructure upgrade projects: rack mounting, cabling, and hardware deployment.
    IT Support IT Project Management Customer Service HelpDesk Servers
  • Onsite Telecom
    Onsite IT Technician / Systems Administrator
    January 2018 - January 2019 (1 year)
    • • Deployment and configuration of equipment at client premises; incident resolution under demanding SLAs.
    • • Coordination with remote NOC teams for escalation and efficient closure of complex incidents.
  • Oesía Networks (INDITEX)
    Help Desk Technician
    January 2017 - December 2017 (11 months)
    • • Management of incident queues for INDITEX retail operations — high first-call resolution rate.
    • • Documentation of resolutions in the ticketing system for knowledge base construction.

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Education

  • Higher Technician in Systems Administration
    ASIR
    2015
    Técnico Superior en Administración de

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