About Danielle
Malagasy
Native or bilingual
French
Fluent
English
Conversational
Experience
- FreelanceVirtual AssistantAugust 2025 - Today (10 months)❖ Administrative management: emails, calls, calendars, and documents❖ HR Support: recruitment, personnel file tracking❖ Accounting and invoicing: pre-accounting, invoice tracking, and payments❖ Customer relations and debt collection: client follow-up and reminder management❖ Logistics: order tracking, supplier and partner coordination❖ Community management: social media, messages, and post management❖ Management Assistance: organization, prioritization, and task coordination
- Orange BusinessCredit Control Specialist DEFJanuary 2023 - January 2025 (2 years)❖ Management of France Corporate Client Accounts❖ Credit assessment and Aged Balance Control❖ Debt Collection❖ Preparation of reports on receivables❖ Inter-departmental collaboration: sales, billing❖ Dispute resolution
- KingSizeOperational and Customer Relations ManagerOctober 2022 - July 2023 (9 months)❖ Production monitoring: quality control, delivery planning, process optimization, incident management❖ Customer consulting and sales actions❖ Management of Facebook / Meta Business page, emails, and WhatsApp❖ Client debt collection
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Education
- Master II in Local DevelopmentIMD2023Master II en Développement Local
- Master I inIEP2022Master I en
Skill set
Categories
- Other