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Danielle R.DR

Danielle R.

Debt Collection Officer I Virtual Assistant

€125/day
Tananarive, MG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Danielle

I turn numbers into results, follow-ups into payments, and processes into performance.

As a Credit Control Specialist, I help companies secure their cash flow without sacrificing customer relationships. Following up, negotiating, analyzing aged balances, monitoring outstanding amounts... I make numbers speak with diplomacy and firmness. Because an unpaid invoice isn't a dead end, it's a strategy to optimize.

In pre-accounting, I structure, organize, and ensure reliability: data entry, reconciliation, bank reconciliations, monitoring of client and supplier invoices. I lay the solid foundations that allow accounting to run smoothly.

On the commercial and administrative side, I am the discreet but essential engine: client portfolio management, quote and contract monitoring, internal coordination, document management, and operational support. I like things to be fluid, clear, and efficient. And I make sure they become that way.
  • Malagasy

    Native or bilingual

  • French

    Fluent

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Freelance
    Virtual Assistant
    August 2025 - Today (10 months)
    ❖ Administrative management: emails, calls, calendars, and documents
    ❖ HR Support: recruitment, personnel file tracking
    ❖ Accounting and invoicing: pre-accounting, invoice tracking, and payments
    ❖ Customer relations and debt collection: client follow-up and reminder management
    ❖ Logistics: order tracking, supplier and partner coordination
    ❖ Community management: social media, messages, and post management
    ❖ Management Assistance: organization, prioritization, and task coordination
    Administrative Assistance Debt Collection HR Order Tracking Sales Support
  • Orange Business
    Credit Control Specialist DEF
    January 2023 - January 2025 (2 years)
    ❖ Management of France Corporate Client Accounts
    ❖ Credit assessment and Aged Balance Control
    ❖ Debt Collection
    ❖ Preparation of reports on receivables
    ❖ Inter-departmental collaboration: sales, billing
    ❖ Dispute resolution
    Debt Collection Credit Analysis Risk Analysis Dispute Management Aged Balance
  • KingSize
    Operational and Customer Relations Manager
    October 2022 - July 2023 (9 months)
    ❖ Production monitoring: quality control, delivery planning, process optimization, incident management
    ❖ Customer consulting and sales actions
    ❖ Management of Facebook / Meta Business page, emails, and WhatsApp
    ❖ Client debt collection
    Commercial Logistics Community Management Debt Collection Back Office

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Education

  • Master II in Local Development
    IMD
    2023
    Master II en Développement Local
  • Master I in
    IEP
    2022
    Master I en

Skill set

Categories

  • Other