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Daniella R.DR

Daniella R.

Community Manager / Virtual Assistant

€150/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Daniella

As a versatile virtual assistant, I am ready to take on any challenge! With a variety of skills and solid experience, I am proficient in administrative, technical, creative, IT, and writing management, as well as customer service and after-sales support.

I excel at managing emails, online chat systems, and phone calls. My organizational rigor allows me to sort, classify, and archive effectively. For web content creation, I am your go-to writer. And if the idea is to collaborate with influencers to promote your business, I'll handle it.

Familiar with common IT tools such as Google Suite, Microsoft 365, CRM, Salesforce, Trello, Hubspot, and many others, I am ready to enter data or generate leads.

But that's not all! As a personal assistant, I also simplify your daily life. Booking flights, hotel rooms, or finding a birthday gift for your mom, I'm here for you.

By choosing me as your assistant, you benefit from a fast, productive, and efficient collaborator. My ability to learn quickly and adapt to new situations makes me the ideal virtual assistant. So, why wait? Let me optimize your efficiency and save you time.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Halte Nuisibles
    Administrative Assistant
    January 2023 - Today (3 years and 7 months)
    • Receiving and managing incoming calls, customer requests, and service appointments.
    • Planning and monitoring field technician interventions (route organization, schedule tracking, internal coordination).
    • Preparing, drafting, and sending quotes, invoices, and service orders.
    • Monitoring customer payments and following up on unpaid invoices.
    • Managing and updating customer files (contracts, intervention histories, administrative documents).
    • Drafting professional emails and processing incoming/outgoing mail.
    • Handling physical and telephone reception of clients and partners.
    • Filing and archiving administrative documents.
    • Supporting management with daily administrative tasks and activity reporting.
    • Contributing to the company's communication management (website updates, social media, disseminating information to clients).
    Administrative Management Communication Strategy Web Writing Copywriting Digital Communication
  • GMoteur
    Virtual Assistant
    AUTOMOBILE
    June 2020 - April 2022 (1 year and 11 months)
    Paris, France
    - Website referencing and positioning in search engines,
    - Mail and email management
    - Partnership coordination
    - Customer relationship management
    - Drafting summary notes and meeting reports
    - Head of sales, marketing, and communication teams
    - Creation of promotional tools: banners, landing pages, digital brochures, videos
  • Wineroo
    Virtual Assistant
    September 2019 - April 2020 (7 months)
    Switzerland
    Web marketer and Web Writer Regular publication and updates of the website Creation of a newsletter for prospects and readers Development of marketing strategies to increase website traffic Promotion of services and activities Appointment administration and scheduling for partners Coordination of meetings between the client and suppliers Other professional experiences

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Education

  • Manager Engineer Degree
    HECMMA Institute Ivandry
    2014
    Diplôme Ingénieur Manager
  • Business Creation Training
    IMGAM Ivandry
    2010
    Formation en création d'entreprise

Certifications

  • Community Management
    Akanga 2.0
    2022
    https://www.akanga.io/
    Communication Strategy Digital Communication Community Manager

Skill set

Categories