About Daniella
Spanish
Native or bilingual
English
Conversational
Experience
- Clientes IndependientesVirtual Legal and Administrative Assistant (Fiverr)LEGALFebruary 2026 - June 2026 (4 months)Comprehensive organization and categorization of massive files and complex archives (Series A, B, F, H). Systematization and cleanup of extensive corporate email threads, ensuring traceability. Preparation of legal annex folders and strategic coordination of confidential communications.
- Telecomunicaciones SpaCustomer Service Replacement (Samsung Trade-in)February 2025 - March 2025 (1 month)ChileManagement and scheduling of clients and technicians for receiving Trade-in process equipment. Optimization of logistics routes for carriers, minimizing customer waiting times. Proactive omnichannel support and assistance via corporate telephony and customer service WhatsApp.
- Synergo ChileCall Center ExecutiveAugust 2024 - September 2024 (1 month)Santiago, Santiago Metropolitan Region, ChileManagement of Chubb and I-Dental insurance campaigns aimed at commercial card users, customer service, call center.
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Education
- Law (Bachelor's Degree)Univ. de Carabobo2006Derecho (Licenciatura)
- Administrative AssistantAsistente Administrativo