Daniel Komla-Ebri

Specialist in customer relations and B2B/B2C telemarketing for over 7 years, I now work as a freelance setter and business developer for infopreneurs and startups in various industries.

I started in a contact center as a customer advisor before being promoted to team leader, then project manager where I supervised teams of 12 to 16 agents, managed demanding KPIs, and led continuous improvement projects. These years have given me both a field and strategic perspective on customer relations.

Since 2023, I have been supporting French infopreneurs and agencies as a freelance setter, focusing on qualifying inbound and outbound leads, booking qualified appointments for closers, CRM management, and reporting. I have worked on offers ranging from €1,500 to €10,000, with measurable results: 130 calls per day for 10 to 15 appointments booked per week, with a show rate around 80%.

What sets me apart is my ability to be genuinely interested in everyone, to build relationships with each contact, and to listen to understand. I work with complete autonomy, without micromanagement, with rigorous follow-up and rapid adaptability to environments and tools.

Open to long-term collaborations, 100% remote, in the French-speaking market.