Daniel K

Looking to improve your customer satisfaction, retain your audience, or boost your phone sales?

I'm here to help you achieve your goals.

As a specialist in customer relations and telemarketing, I bring my listening skills and dynamism to your company. My role is to become the voice of your brand, offering your customers a smooth, warm, and professional experience. Specifically, I manage your calls from start to finish to quickly resolve user issues, de-escalate complex situations, and turn every interaction into a positive opportunity.

What sets me apart?

A rare dual expertise: the empathy needed for impeccable customer support, combined with the persuasive power essential for telemarketing. I don't just follow a script; I adapt to each person's psychology to maximize your conversion or retention rates.

I am accustomed to intervening in the following types of missions and deliverables:

Inbound calls:

Customer service management (after-sales service), first-level technical support, and complaint handling.

Outbound calls:

Sales prospecting campaigns (B2B/B2C), qualified appointment setting, and prospect follow-up.

Multichannel support:

Management and moderation of requests via email, live chat, and social media.

CRM follow-up:

Rigorous entry of call data and updating your tools.

Let's strengthen your customer relationships and sales performance together starting today!