About Daniel
French
Native or bilingual
English
Fluent
Experience
- SICPA Security Solutions SA,Solution Delivery Manager & Senior IT Project ManagerApril 2019 - March 2025 (5 years and 11 months)Prilly, VD, Switzerland• Successfully delivered four national projects with budgets ranging from $7 to $15 million USD, leading approximately 25 people across multiple globally distributed project teams, including IT infrastructure, engineering, and software solutions.• Defined business requirements, project scopes, phases, and deliverables in collaboration with government project teams.• Managed support operations, incident management, and process optimization to ensure service continuity.• Monitored SLAs/SLOs, analyzed KPIs, and implemented corrective actions to guarantee a high level of service quality and customer satisfaction.• Change management: user training, documentation, adoption, and project communication.• Standardized technical components and aligned with target architecture.• Participated in international tenders and wrote technical proposals for product traceability systems for government programs.
- SICPA Security Solutions SA,Senior IT Service Engineer & IT Project ManagerApril 2011 - March 2019 (7 years and 11 months)• Successfully deployed IT infrastructure and software for national traceability solutions, from design to operational delivery.• Delivered international IT projects, leading a team of 10 IT infrastructure engineers. Managed project budgets ranging from $1 to $2 million USD.• Defined secure access policies for administrators, developers, and internal employees.• Recruited and trained local teams aligned with global company standards.• Ensured continuous availability of critical solutions across 3 continents, with a 99.9% uptime rate.• Managed updates, backups, restoration, and data redundancy.• Implemented monitoring and SIEM (Splunk) solutions
- SICPA Security Solutions SA,Linux System AdministratorApril 2009 - April 2011 (2 years)- Designed, implemented, and administered development tools and environments for approximately 300 SICPA developers worldwide, deployed on HP Blade Enclosures and SAN servers, supporting ~100 VMware servers.- Defined and implemented backup strategies, user management policies, and development standards for regional sites.
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Education
- Diplôme ES en informatique de gestionESIS, Sierre, Suisse2025
Certifications
- RedHat Certified Engineer (RHCE)RedHat
- Project Management Professional (PMP)Project Management Institute (PMI)