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Daniel BenavidesDB

Daniel Benavides

Networking Consultant, Project Team

€125/day
Bucaramanga, CO
8-15 years
Cisco
Cybersecurity
IT Architecture
Network administration
Technical project management

Average response time: 1 hour

About Daniel

Bilingual Telecommunications Engineer (Spanish-English) with extensive experience in IT and telecommunications across diverse economic sectors. Proven expertise in managing computer systems, servers, network infrastructure, and security devices. Skilled in the design, implementation, and optimization of IT projects, network hardening, and continuous improvement of technological environments. Demonstrated ability to lead multidisciplinary teams, adapt quickly to change, and deliver results with a high level of organization, initiative, and commitment. Strong collaborative mindset and leadership grounded in trust-based relationships.

Senior Technical Support Engineer | Cisco CCNP R&S | Cisco CCNA R&S | Cisco CCNA Security | Introduction to Cisco Sales (ICS) | Cisco Small Business Technical Overview (SBTO)

  • Spanish

    Native or bilingual

  • English

    Fluent

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • Amaris Consulting /
    Networking Consultant, Project Team
    CHEMICAL
    July 2023 - Today (2 years and 11 months)
    Brussels, Belgium
    • Design and optimize network and telecommunications infrastructure for new implementations and global site deployments.
    • Lead end-to-end execution of international network and telecom projects, ensuring alignment with business objectives.
    • Manage and maintain the organization's global IP addressing strategy and documentation.
    • Enhance network administration, monitoring, and support processes to improve operational efficiency and reliability.
    • Provide advanced support for escalated issues, working closely with technical teams to ensure timely resolution.
    • Ensure compliance with established SLAs for high-priority incidents, maintaining service quality and customer satisfaction.
    Network administration Technical project management Cisco IT Architecture Cybersecurity
  • Turia Group & Solvo Global
    Network and Cybersecurity Consultant
    DIGITAL AND IT
    December 2018 - June 2023 (4 years and 6 months)
    Medellín, Colombia
    • Consult with internal departments to design, deploy, and maintain solutions aligned with business goals and technical requirements.
    • Architect complex network solutions that balance performance, scalability, and budget constraints.
    • Optimize and harden enterprise networks by implementing advanced security features, redundancy, and best practices.
    • Develop comprehensive documentation and standard operating procedures to streamline troubleshooting and support workflows.
    • Implement network automation using Ansible to improve efficiency, reduce manual tasks, and ensure consistency.
    • Train internal teams to handle Level 1 issues and escalate complex scenarios effectively.
    • Design, plan, and optimize Wi-Fi networks to enhance performance, coverage, and reliability.
    • Collaborate across departments to diagnose and resolve advanced technical challenges.
    Network administration Technical project management Cisco IT Architecture automation
  • Vtech Dealer It
    Technical Support Engineer Level 3
    AUTOMOBILE
    February 2020 - June 2023 (3 years and 4 months)
    Medellín, Colombia
    • Troubleshoot and resolve complex technical issues, providing clear documentation and guidance for end users and support teams.
    • Support and maintain network infrastructure, including switches, wireless access points, and firewalls.
    • Document existing networks to streamline support and improve service delivery.
    • Provide Level 1 support for Windows Server incidents and performance issues.
    • Optimize network performance through best practices and customized configurations.
    • Design and implement wireless networks (WLANs) based on site surveys and business needs.
    • Monitor RF links to ensure reliability, performance, and quality.
    • Plan and deploy new wired network solutions aligned with organizational goals.
    Cisco Technical project management Network administration IT-Security Windows Server
Check out Daniel's experience

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Education

  • Cisco Certified Network Associate Routing & Switching (CCNA
    R&S)
    Cisco Certified Network Associate Routing & Switching (CCNA
  • Cisco Certified Network Professional Routing & Switching (CCNP R&S)
    Cisco Certified Network Professional Routing & Switching (CCNP R&S)
Check out Daniel's education

Skill set

automation
IT support
customer service
Linux
IT-Security
Windows Server
IT Strategy

Categories