Daniel A.

Examples of missions carried out:

- Fraud / chargeback fight in e-commerce -> Identification of the underlying causes of chargebacks, recommendation of solutions to minimize disputes and implementation of practices to reduce risks

- Payment audit and optimization of online authorization rate -> Implementation of effective strategies to maximize successful transactions, improve revenue and customer satisfaction

- Consulting in the choice of a new Payment Service Provider (PSP) -> Strategic selection based on the merchant's specific needs, thus ensuring a smooth customer experience and secure transactions

- Implementation and deployment of treasury software (TMS) -> Implementation of solutions (Kyriba, Allmybanks, Taïga..) to improve treasury management and forecasting, EBICS / Swiftnet connectivity...

- Consulting in the choice of new banking partners -> Conduct of calls for tenders (RFP) to select banking partners most aligned with the company's needs

- Treasury diagnosis -> Analysis of existing processes and recommendations to secure processes and improve treasury management

- Retention of an existing client portfolio through up-selling and cross-selling of services (issuance of payment cards, in-store & e-commerce acceptance, flow acquisition, mobile payment, gift cards, installment payments, 3D Secure, payment initiation, etc.)

- Development of commercial presentations and promotion of Market Pay's image in the payment solutions market

- Collaboration with internal teams such as product, legal, operations, and risk to assess client expectations and ensure the best solutions

- Response to Tenders, ensuring a thorough understanding of client expectations, building a detailed pricing offer, and managing client relationships

Project Management

- Implementation of projects related to treasury management, fraud, compliance, bank account management (BAM/e-BAM)...

- Deployment of Kyriba treasury software in Europe, Asia, and America

- Full project lifecycle management: needs assessment, tool selection, solution configuration, testing phase, user training, and go-live

User Administration and Support

- Administration of payment and treasury management solutions, including Kyriba, KTP, Fxall, e-bankings, Adyen, and PayPal

- Securing payment flows and internal control processes

- User training and user support management (1 FTE)