Dana Haas

I work in the administrative area and support the daily office routine. My tasks include processing emails, taking orders, and clarifying them with the responsible parties in the background. Additionally, I record and process orders and invoices, and I am responsible for the cash register, including cash inflows and outflows. I work in a structured, reliable, and careful manner and maintain an overview even with multiple tasks. Administrative support in the background is part of my daily work.

I worked as a customer advisor on the phone and handled customer inquiries. I took calls, clarified them independently or forwarded them internally, and ensured correct follow-up. Telephone contact, recording information, and finding suitable solutions were part of my daily work. I worked in a structured, friendly, and reliable manner and placed great importance on clear and professional communication.

I generally worked in the store and had daily customer contact in retail. I handled inquiries in person and by phone. Additionally, I worked in the entrance area and served as the first point of contact for customers with questions, concerns, or referrals. In addition to sales, I supported organizational and administrative tasks in daily business. I worked reliably in a team, maintained an overview even in hectic situations, and placed great importance on a friendly and structured way of working.