Freelancer profile translated to English.
Back to original languageAbout Damien
Senior Product Owner and certified PSM II Scrum Master, I have been helping organizations for 18 years in the design, **evolution, and acceleration of high-impact digital products**.
I help teams clarify their vision, structure **solid discovery, create an AI-ready backlog, accelerate their delivery**, and sustainably transform their capacity to produce value.
My approach combines strategic vision, pragmatism, and **intelligent use of AI (context curation, augmented user stories, flow optimization, continuous improvement)**.
Accustomed to complex environments (Big Data, AI, DevOps, multi-team, international), I combine leadership, facilitation, and the ability to quickly align stakeholders and technical teams.
🎙️ Host of the podcast “On parle Agilité!”, I share a modern, concrete, and realistic vision of product and agile roles in the age of AI.
➡️My goal: accelerate your teams, your products, and your delivery through an agile and product practice amplified by AI.
✔️AI-native Product Ownership: product vision, augmented discovery, AI-ready backlog, and value steering.
⚡Augmented agile delivery: AI-powered Scrum optimization, flow acceleration, streamlined rituals, continuous improvement, and team coaching.
🤖 AI Strategy for products & teams: acculturation, concrete use cases, prompt libraries, and sustainable transformation.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- AssurantProduct Owner / Business AnalystBANKING AND INSURANCEMarch 2021 - March 2026 (5 years)Paris, FranceEnsure the implementation of client projects on a European scale (Samsung Care, Santander Bank, Leroy Merlin) and contribute to the evolution of "Sales" and "Selfcare" platforms. Ensure effective collaboration with all stakeholders (5 teams/Squads across 5 different domains comprising tech & Product profiles). Continuously improve platforms and customer journeys to maximize ROI.Activities:
- Scoping client requirements and business objectives
- Collaborating with technical teams and architects for the integration of numerous workflows
- Collaborating with stakeholders to build the roadmap, dependencies, and risks
- Refining the product vision by involving end-users (B2B)
- Ensuring project communication to clients and organizing product demonstrations (design and development)
- Creating INVEST user stories with clear and detailed acceptance criteria
- Prioritizing user stories in shared multi-team backlogs (value based on revenue or expected ROI)
- Conducting advanced testing campaigns
- Implementing a continuous improvement logic through workshops (clients and users), surveys, and web data analysis
- Monitoring client site performance to streamline user experience
- RUN / Incident management & monitoring
Results:- Multi-project/multi-client operation
- Implementation and management of the Samsung Care+ program across 6 countries (1M subscriptions per year)
- Significant optimization of conversion and abandonment rates by improving the customer journey for the Samsung Care+ program
- Implementation of the Leroy Merlin program
- Implementation of the Santander Bank program
- Creation of "ambassador" user groups to gather feedback and test improvements
- Automation of configuration tasks to reduce TTM (configuration time halved)
- Renault s.a.s.Scrum MasterAUTOMOBILEMay 2019 - Today (7 years and 1 month)Le Plessis-Robinson, FranceProject Context:As a Scrum Master, re-establish the team in charge of the CAFE project in SCRUM best practices, coach the Product Owner in building the product vision and strategy. Protect the SCRUM team and foster a climate of trust. And finally, deliver an industrial strategy piloting tool while ensuring constant visibility (planning and product) for stakeholders.Activities:
- Implementation of the SCRUM method
- Facilitation of SCRUM ceremonies
- Individual and team coaching
- Facilitation of cross-functional workshops
- Assisting the Product Owner in setting up a business expert panel (feature design and continuous improvement)
- Supporting the business team in data analysis (Dataiku)
- Acculturation of stakeholders to Big Data
- Project communication management for stakeholders (planning, product roadmap)
- Quality and E2E testing monitoring
Results:- Product delivered on time and perfectly meeting business needs
- Creation of a true team spirit and mutual support
- Increased team productivity
- Improved quality and implementation of a robust data model
- Team empowerment, transitioning to Kanban
- Team designated as the most agile in the Renault internal magazine
Functional Environment:● SCRUMTechnological Environment:● JIRA, CONFLUENCE, DATAIKU - CNP AssurancesTechnical manager for digital projectsBANKING AND INSURANCEOctober 2018 - May 2019 (7 months)Paris, FranceAs the primary point of contact, ensure the technical coordination of the 6 projects comprising the digitalization of wealth management and guarantee data integrity and a seamless user experience within a SAFe framework.Activities:
- Close collaboration with each project team to understand technical choices and project milestones
- Close collaboration with the CNP IT department to define technical constraints (API management)
- Writing technical specifications for project teams
- Ensuring synchronization of the project portfolio with the CNP IT department's schedule
- Developing acceptance test plans
- Conducting advanced testing campaigns (Postman, SoapUI, SQLserver, SSO management)
- Coaching 2 project teams to improve their agile practices
- RUN / Incident management & monitoring
Results:- Project delivered on time
- Excellent inter-team and stakeholder communication
- Ability to align project priorities and technical constraints while meeting deadlines
- Ability to conduct complex testing campaigns to ensure a high standard of quality (data integrity and user experience)
- Management of the authentication project
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Education
- DESS Interactive Media and InternetUniversité Paris 82003Gestion de projet Web Veille stratégique & prospective Etude de cas Benchmark Développement Front (HTML / CSS / JavaScript)
- Design websites and mobile applicationsLes Gobelins2012
Certifications
- Scrum MasterScrum Alliance2016
- Certified Web AnalystAT Internet2009