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Damien SmaggheDS

Damien Smagghe

Supermalter

📲 SDR / Phoning / Telephone Prospecting

€390/day
20 projects
Paris, FR
3-7 years

Average response time: A few days

Freelancer profile translated to English.
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About Damien

⚡ I help higher education institutions, training organizations, and CFAs increase their registrations and applications through telephone prospecting, phoning, and appointment setting as an SDR 👇

🤝 +30 Higher education institutions, CFAs, and training organizations supported.

✅ SDR specialist in lead management and telephone prospecting (qualification, application submission, and B2C appointment setting):

If you are facing any of these issues:
• Overloaded teams and lack of time to handle your leads?
• Lack of registrations or applications for your training sessions?
• Difficulty reaching your contacts by phone despite your campaigns?
• Few or no structured follow-ups on your contacts?
• Too many unexploited leads by your teams?
• Many contacts generated but low conversion?

Then, I can help you.

🎯 My role as an SDR: increase your lead conversion rate (%) through a telephone prospecting and multi-channel follow-up system → more revenue without increasing your marketing budget or hiring, all while respecting your brand image.

📈 Results achieved:
• +1,000 appointments made in 6 months for a training organization (ROI x7 on CPF campaigns).
• +300 applications in 8 weeks with a CFA.
• +€700,000 in revenue in 8 months for a B2C partner.

My SDR and prospecting expertise:
💡 Incoming lead qualification and management.
💡 Optimized multi-channel follow-ups (calls, SMS, emails, WhatsApp).
🚀 6-month follow-up strategies to maximize conversion.
📈 KPI analysis to measure ROI.

🎓 Phoning, telephone prospecting, tele-prospecting, and SDR for CFAs, higher education institutions, and CPF training.

References: Nexa Digital School, SupTertiaire, ISO, Lingueo, ISE, The Artist Academy, Lefebvre Dalloz.

Co-founder of Maestro Media.

📞 WhatsApp, phone, or email → response within 1 hour.

Ready to boost your registrations with an SDR? Let's discuss it now! ➡️
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Institut Supérieur de l'Environnement
    Malt logoOn Malt
    Prospect Follow-ups
    February 2025 - Today (1 year and 4 months)
    Paris, France
    As part of our collaboration with the Institut Supérieur de l’Environnement, we supported their teams in managing candidate contacts, aiming to transform these prospects into initiated applications for their work-study and initial training programs for the 2025 intake.

    📞 Managing a high volume of contacts → Over 1000 calls per week to guide candidates through their application process and maximize their conversion into applications.
    🔁 Prospect Follow-up and Activation → Structuring a process to re-engage dormant contacts and follow up with hesitant candidates.
    🎯 Optimizing Sales Pitch and Process → Refining call scripts and follow-up strategy for a more impactful and effective approach.

    💡 Results:
    +40 initiated applications per week on average
    A team of 2 FTEs mobilized for rigorous follow-up
    Continuous strategy improvement to maximize conversion rates

    An effective collaboration with an engaged team, which successfully implemented the necessary adjustments to optimize candidate management and secure registrations for the 2025 intake.
    Training Organization Telephone Prospecting Prospect Qualification Tele-prospecting SDR
  • Lingueo
    Qualified Appointment Setting and Follow-up on Incoming B2C Leads
    May 2024 - Today (2 years and 1 month)
    Paris, France
    As part of a mission dedicated to a language training organization, we managed a large volume of incoming B2C leads. The mission consisted of welcoming and following up with these prospects to maximize sales opportunities for the closing advisors.

    📝 Sales Strategy and Script: Implementation of appointment setting scripts and drafting of transactional SMS/emails.

    📞 Ultra-fast Follow-up: Calls made within 5 minutes of lead receipt to maximize appointment setting rate.

    🔁 Rigorous Follow-up: Structured phone, SMS, WhatsApp, and email follow-ups over a 6-month period to ensure constant presence in prospects' minds.

    🎯 Qualification and Appointment Setting: Needs analysis, eligibility criteria validation (CPF), and appointment scheduling with advisors, including pre-appointment actions to facilitate closing in one meeting (Digital Identity, etc.).

    💡 Results:
    + 1,000 qualified appointments set
    +50% of leads converted into appointments
    +80% attendance rate for appointments
    Tele-prospecting Telephone Appointment Setting Phoning
  • Melodie des sens
    Malt logoOn Malt
    Phoning and Appointment Setting for CPF Training
    January 2025 - May 2025 (3 months)
    Implementation and management of a telephone follow-up system for a wellness training organization (Western France).

    I supported MDS in the complete structuring of its telephone follow-up and setting strategy, with a clear objective: to convert leads from MaFormation.fr and Google Ads into quality appointments for their closers.

    Project:
    • Fine lead qualification to filter out unserious prospects
    • Creation of call scripts and training of teams in qualification
    • Optimization of follow-up timing to maximize answer rates
    • Coaching of sales teams on closing and argumentation
    • Performance monitoring and regular adjustments

    Results:
    • Nearly 150 qualified appointments generated each month
    • A strongly increasing conversion rate (+40% for appointments)
    • A more confident and effective sales team
    • A constant flow of opportunities enabling continuous sales
    Appointment Setting Training Organization Telephone Prospecting Tele-prospecting Phoning

Reviews

5.0

Out of 5 ratings

J

Julien

SPROCLUB

Reviewed on 3/20/2025

Good work done by Damien and his team
K

Kerian

Kerian Pelat

Reviewed on 3/13/2025

I had a real concern about outsourcing prospecting: that my company's image would not be respected. Damien perfectly took this into account and adapted the strategy to reflect our values. I felt like I had a member of my team internally! His professionalism, availability, and expertise made the difference from the start. Concretely, +50 qualified appointments in the first week with his team! Big wow on the speed and performance. If you are looking for a reliable partner for your prospecting and appointment setting, I recommend 100%!

Recommendations

Gaspard FruchonGF
Nemo F.NF
Gaspard Fruchon and 1 other person have recommended Damien

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Education

  • Master in Management "Grande École Program"
    Skema Business School
    2022

Skill set

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