Damien Oum

• Creation of a new Sqorus Brain offering (GenAI services and products catalog)

• Strategic Consulting & Acculturation for a portfolio of Major Clients

• Consulting on an internal AI program (tools, training, monitoring)

• GenAI Referent for the Commerce function (automated processes, change management)

• R&D on Anthropic Claude technologies (Cowork, Code, Design), with partnership & certification

• Creation of a design system, skills, and Sqorus Brain plugins

• Speaker at client and partner events

Product strategy and technical architecture management for the launch of AI Assistant solutions (B2B & B2C), and end-to-end design, from cognitive engineering to digital ecosystem deployment.

AI Architecture & Engineering:

• Design of advanced conversational systems (OpenAI) integrating RAG (Retrieval-Augmented Generation) constraints via structured Knowledge Base (JSON + MD).

• Definition of complex "System Instructions" (Markdown Syntax) to ensure Persona alignment, contextual relevance, and autonomous task execution (Authentication, Functionalities).

Digital Ecosystem Management:

• Orchestration of the web platform deployment (calidius.coach; castelia.fr).

• Supervision of technical infrastructure (Domains, SSL, VPS, Email, MySQL DB), API integrations (Stripe Payment), and CMS layer (no-code, low-code) to ensure service scalability.

Content Factory & Security:

• Industrialization of multimodal content production (Text/Image) assisted by AI (ChatGPT Pro, Google AI Studio).

• Implementation of robust security protocols (Guardrails) against Prompt Injection and data leakage risks.

Observed Results:

• Optimized latency (< 5 sec), Narrative compliance achieved at 98% on complex scenarios, 100% of adversarial attack attempts (Brute force, Jailbreak, Data Leak) neutralized thanks to a defensive prompt architecture.

Definition and management of a cross-functional Data Quality program for 200 applications supporting over 200 business processes (Deployment and Network Operations), to reduce an estimated annual operational overcost of €12M (Gartner), resulting from poor data quality (completeness, accuracy, freshness, consistency, accessibility).

Strategy & Roadmap:

• Definition of the 3-year trajectory and prioritization by Business Value.

• Identification of the "Top 5" priority initiatives through analysis of financial impacts and critical processes.

360° Audit & Governance:

• Diagnosis and deployment of action plans across 4 fundamental areas:

> Organization: Governance and key roles (Data Owner, Steward, Quality Manager, etc.).

> Processes & Apps: Business rules, input controls, and Golden Sources.

> Data Platform: Business objects and data lineage (DB, DWH, Data Catalog).

> AI & Innovation: AI products (GenAI-ML) for massive technical documentation analysis and automated data anomaly detection.

Observed Results:

• National reduction of 30% in deployment and operation failures related to data quality issues (failed interventions, wasted human and material resources, incident resolution delays, logistical reorganization, etc.).