Damien Lambert

Support for a cooperative of 8 people experiencing strong growth.

I support the leader in their individual reflections on their management and the organization of their team. This support is targeted as it follows an immersion audit.

The growth context (including staff) also requires support to structure the collective and work together effectively. I facilitate workshops on retrospectives, expectation matrices, etc... so that the team can step back and reflect on its own functioning.

Design of Management training programs at 2 levels: Executives and Field Managers.

These training programs are 100% adapted to the client's needs and include:

- various modules presenting concrete and operational tools for managers

- practical application by supporting participants on projects that involve them

- time between training sessions to practice on the job (pace: 1/2 day training twice a month)

- communication with the participants' managers

Outcome: participant satisfaction, adoption of tools that resonated with them, practical application through useful projects, recognition of the work done, and above all, renewed confidence in their management abilities.

Support for a department of 15 people to implement a new organization following the departure of the previous manager.

I facilitated the emergence of a leader group, which I then supported for 6 months in taking on their roles. This organization was suggested by the team itself.

The support led to an effective and serene transition for the managers. It also helped to unite this group, which began to prioritize the department's problems for resolution (internal communication, backlog of customer service issues, etc.).

This mission was supplemented by an immersion audit in the same department to identify priority action areas for restoring team performance.

This mission continued in 2022 with support for setting up an executive committee.