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Damien F.DF

Damien F.

🚀 Marketing & Strategy / Customer Success / Content

€480/day
Toulouse, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Damien

Experienced marketing consultant in aeronautics and real estate, I help ambitious companiesaccelerate their growthby structuring their **marketing strategies**, **automating their processes**, and **optimizing their customer experience**.

Accustomed to complex and demanding environments, I **unite multidisciplinary teams**, **negotiate key partnerships**, and **manage high-impact transformations**. My transversal skills (digital marketing, innovation, operational excellence) guarantee rapid and concrete results.

🎯 Looking for an effective partner to turn **your ambitions into tangible successes**? Let's talk!
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Toulouse (up to 50km)

Experience

  • GLOBAL ICON
    GENERAL MANAGER
    REAL ESTATE
    January 2022 - Today (4 years and 7 months)
    Founded in 2022 with my partner, the GLOBAL ICON group now comprises 4 subsidiaries, with 2 new entities in development and 1 planned by the end of 2025; €1.5M in revenue in 2024, NPS at 9.2, about fifteen employees in France.
    • Strategy & Marketing: Analysis of potential markets and identification of opportunities to optimize acquisition and strategic positioning.
    • Structuring & Automation: Tools (HubSpot, Airtable, Make, Google Sites, AI) to improve efficiency and customer experience.
    • Financial Management & Partnerships: Cash flow monitoring, tax optimization, negotiation with partners (architects, accountants, craftsmen, etc.).
    • Management: Recruitment and supervision of multidisciplinary teams (sales, subsidiary managers).
    • Partnerships: Strong interpersonal skills and creation of lasting relationships with strategic partners.
    Key skills highlighted: Investment Strategy, Partnerships, Digital Transformation, Leadership, Operational Marketing
    Leadership Sales Strategy Project Management Team Management Marketing
  • INVESTPRENEUR
    CUSTOMER SUCCESS DIRECTOR
    REAL ESTATE
    February 2019 - August 2022 (3 years and 6 months)
    When I joined, the infopreneur managed about ten clients alone for an annual revenue of €25,000. In two years, we structured the company to reach 20 employees and generate €2.5M in annual revenue, with an NPS of 7.6 and a completion rate of up to 80% excluding CPF.
    • Company Structuring: Organization of client onboarding and follow-up processes, enabling a transition from 10 initial clients to several hundred.
    • Implementation of Internal Processes:
    • Airtable CRM for lead management and DataSudio for sales pipeline management.
    • Migration of the training environment from LearnyBox to KARTRA.
    • Strategic partnerships, notably with LyBox, to develop the offering.
    • Management: Recruitment, training, and supervision (coaches, experts, marketing).
    • Launching Offers and Accelerating Growth:
    • New coaching packages and premium programs (high-ticket offers, turnkey real estate investment).
    • Funnel automation (ActiveCampaign) and price increases.
    • KALIOPI Certification: Project management, compliance of training processes, and audit execution.
    Key skills highlighted: Customer Experience, Infopreneur Coaching, Coaching Methodology, Satisfaction Management, Growth & Loyalty
    Customer Service Sales Negotiation Team Management Customer Satisfaction Customer Relationship Management (CRM)
  • AIRBUS Commercial
    COMPLIANCE AND PROTECTION ENGINEER
    AVIATION AND AEROSPACE
    May 2022 - Today (4 years and 3 months)
    Toulouse, France
    • Export Control & GDPR: Management of sensitive data and technology transfers.
    • Security & Intellectual Property: Implementation of protection processes and patent monitoring.
    Project Management Regulatory Compliance IT Security GDPR Compliance Export Control

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Education

  • ICAM ENGINEER
    2007

Skill set

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