About Damien
French
Native or bilingual
English
Fluent
Experience
- GLOBAL ICONGENERAL MANAGERREAL ESTATEJanuary 2022 - Today (4 years and 7 months)Founded in 2022 with my partner, the GLOBAL ICON group now comprises 4 subsidiaries, with 2 new entities in development and 1 planned by the end of 2025; €1.5M in revenue in 2024, NPS at 9.2, about fifteen employees in France.• Strategy & Marketing: Analysis of potential markets and identification of opportunities to optimize acquisition and strategic positioning.• Structuring & Automation: Tools (HubSpot, Airtable, Make, Google Sites, AI) to improve efficiency and customer experience.• Financial Management & Partnerships: Cash flow monitoring, tax optimization, negotiation with partners (architects, accountants, craftsmen, etc.).• Management: Recruitment and supervision of multidisciplinary teams (sales, subsidiary managers).• Partnerships: Strong interpersonal skills and creation of lasting relationships with strategic partners.Key skills highlighted: Investment Strategy, Partnerships, Digital Transformation, Leadership, Operational Marketing
- INVESTPRENEURCUSTOMER SUCCESS DIRECTORREAL ESTATEFebruary 2019 - August 2022 (3 years and 6 months)When I joined, the infopreneur managed about ten clients alone for an annual revenue of €25,000. In two years, we structured the company to reach 20 employees and generate €2.5M in annual revenue, with an NPS of 7.6 and a completion rate of up to 80% excluding CPF.• Company Structuring: Organization of client onboarding and follow-up processes, enabling a transition from 10 initial clients to several hundred.• Implementation of Internal Processes:• Airtable CRM for lead management and DataSudio for sales pipeline management.• Migration of the training environment from LearnyBox to KARTRA.• Strategic partnerships, notably with LyBox, to develop the offering.• Management: Recruitment, training, and supervision (coaches, experts, marketing).• Launching Offers and Accelerating Growth:• New coaching packages and premium programs (high-ticket offers, turnkey real estate investment).• Funnel automation (ActiveCampaign) and price increases.• KALIOPI Certification: Project management, compliance of training processes, and audit execution.Key skills highlighted: Customer Experience, Infopreneur Coaching, Coaching Methodology, Satisfaction Management, Growth & Loyalty
- AIRBUS CommercialCOMPLIANCE AND PROTECTION ENGINEERAVIATION AND AEROSPACEMay 2022 - Today (4 years and 3 months)Toulouse, France• Export Control & GDPR: Management of sensitive data and technology transfers.• Security & Intellectual Property: Implementation of protection processes and patent monitoring.
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Education
- ICAM ENGINEER2007