About Damien
French
Native or bilingual
Experience
- DoersWaveE-Commerce CEOSeptember 2016 - Today (9 years and 9 months)Île-de-France, FranceIndependent publishing house, printing mainly in France and systematically using online pre-order campaigns before publishing to print the right number of copies to avoid unsold waste. ➠Track record: Management of a remote team of 10 employees (design, development, logistics, customer service, media relations, etc.) 14 products created and marketed, including 2 bestsellers (+ 100,000 sales) + €2.5M generated via 8 B2C E-Commerce sites (France & international) + €1M invested in acquisition (Facebook Ads, Google Ads)---- Administrative, operational, and strategic management of a company- Creation of products from scratch and launch of associated brands- Negotiations and purchasing of goods- Project management, supplier, cost, and profitability monitoring- Creation of E-Commerce sites & landing pages (Shopify / Clickfunnel)- KPI monitoring and dashboard implementation- Implementation and monitoring of SEM, SEO & affiliate acquisition campaigns- Conversion rate and average order value optimization (implementation of Recharge subscription, Upsell & Cross-Sell Zipify, AB Testing Gempages)- Retention and loyalty Emailing campaigns (Klaviyo, Sendinblue)- Implementation, monitoring, and optimization of outsourced logistics and stock- Implementation of customer service and monitoring of customer satisfaction (Zendesk)- Management of the mobile application creation project (Google/Apple)- Implementation of customized coaching and support- Offline: management of press relations and B2B sales---• www.doerswave.com• www.ciaocomfortzone.com• www.m3journal.com• www.cinquanteetunpourcent.com• www.ciaocomfortzone.es• www.ciaocomfortzone.it• www.ciaocomfortzone.co.uk• www.ciaocomfortzone.us
- ChanelProject ManagerOctober 2016 - July 2017 (9 months)Neuilly-sur-Seine, France- Definition of needs and drafting of calls for tenders (employee e-commerce store, waste recycling and recovery, etc.)- Drafting of specifications for digitizing the employee store to allow employees to order online and then be delivered to their homes or offices directly from production sites.- Modification of the car policy, monitoring and management of the shared electric vehicle fleet to facilitate employee mobility (Ubeeqo). âž Major project: Supervision of the digitization of the store reserved for employees (E-Commerce)
- OSCAROWeb Project ManagerAugust 2015 - August 2016 (1 year)ĂŽle-de-France, France- Project management with a multidisciplinary team (IT, web design)- Drafting of specifications & requirements, benchmarks, and AB Tests.- Creation of test plans, acceptance testing management, and monitoring of corrective actions.- Creation of mockups & HTML/CSS pages (Photoshop / Jenkins / GitHub) âž Major projects: redesign of the French and Spanish websites in responsive version, digitization of the customer return system
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Education
- Master of BusinessToulouse Business School2016Master's degree, Strategy & High-Tech Business
- Bachelor's degree, Marketing & International BusinessNovancia Business School Paris2011Bachelor's degree, Marketing & International Business