Dali Mhirsi

Design of an AI agent capable of responding to incoming inquiries on WhatsApp, Instagram, and Facebook, qualifying travelers, and transmitting a structured brief to the sales team to speed up quote preparation. This logic directly aligns with NovaGo's positioning and the omnichannel approach described in your catalog.

Founder of NovaBot, a company specializing in the design, deployment, and optimization of custom AI agents for businesses. NovaBot develops intelligent assistants capable of automating concrete tasks such as message management, inquiry qualification, appointment scheduling, quote preparation, customer support, reporting, and, depending on needs, call handling.

NovaBot's approach is based on agents tailored to the client's business, connected to their channels and tools: WhatsApp, Instagram, Facebook, email, phone, CRM, calendar, webhooks, and other useful integrations. The goal is not to offer simple automation, but to implement a reliable, structured, and truly useful system for daily operations, capable of saving time, improving responsiveness, and streamlining inquiry processing.

As founder, I am involved in strategy, workflow structuring, conversational design, technical integrations, and adapting each agent to the client's business context. NovaBot can thus support various use cases, with a strong specialization in customer relations, qualification, support, and operational performance issues.