Freelancer profile translated to English.
Back to original languageAbout Dalia
Hello! I am Dalia Vicente García, a professional with over 15 years of experience in technology. My extensive technical expertise covers areas such as Java, frameworks, and databases, which has allowed me to successfully lead large-scale projects.
In the last year, I have focused my career on creating innovative solutions, concentrating especially on the development of chatbots and process automation powered by Artificial Intelligence. Thanks to my solid technical foundation and my ability to learn quickly, I have been able to adapt with ease.
I am committed to providing effective and efficient solutions that drive your project's success. If you are looking for a professional with proven technical experience and the ability to work with emerging technologies, I am here to help you achieve your goals!
You can find more about me and my career on LinkedIn:
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Code Revolution AIArtificial Intelligence ExpertTECHMay 2024 - Today (2 years and 1 month)Madrid, SpainI am dedicated to creating automations and chatbots with Artificial Intelligence to enhance them and build customized solutions to improve business processes.
- NEORISIT Project ManagerDecember 2022 - April 2024 (1 year and 5 months)Currently, I am leading an exciting closed project in collaboration with the Ministry of Justice, where we are developing an innovative Case Management System specifically designed for prosecutor's offices. As Project Manager, I oversee all stages of the project and collaborate closely with the Ministry to ensure its success. Some of my responsibilities include:
- Direct client contact.
- Project planning in all its aspects.
- Team leadership and coordination.
- Resource control.
- Change control.
- Decision-making regarding project objectives.
- Risk control and implementation of corrective measures.
- Ensuring the quality of project deliverables.
- NEORISIT Service ManagerApril 2022 - December 2022 (8 months)Project: Wizink Develop and negotiate Service Models with Technology providers. Monitor service and compliance with agreed SLAs with Technology providers. Monitor and report on cybersecurity KPIs from providers for the bank's Risk Committee. Participate in project management, coordinating the tasks to be developed by the Technology department in various business projects. Currently involved in ITSM projects and continuous improvement. Administrator of the bank's ticketing tool (ITSM). Management of ITSM ticket approvals.
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Education
- Technical Engineer in Management Informatics, InformaticsPontifical University of Salamanca2006Ingeniero Técnico en Informática de Gestión, Informática
- Bachelor of Science in Information TechnologyNorth East Wales Institute of Higher Education2007Bachelor of Science, Computing and Information Technology
Certifications
- METHODOLOGY FOR MANAGEMENT AND DEVELOPMENT OF SOFTWARE PROJECTS WITH SCRUMGrupo Femxa2020
- Scrum Fundamentals CertifiedScrum Study2022