Freelancer profile translated to English.
Back to original languageAbout Dalia
With 5 years of experience in the IT field as a QA Analyst Consultant - Functional Testing / AMOA, in various sectors such as insurance and transport, all in an international context. I have worked on build and run projects in agile mode as well as in V-Cycle.
Preparation for PSM and ISTQB certifications in progress.
I would be delighted to discuss your projects with you and explore how my skills and experience could contribute to their success. Do not hesitate to contact me to discuss your needs and the solutions I could provide in more detail.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Harmonie MutuelleAMOA / Functional TesterBANKING AND INSURANCEJune 2021 - December 2023 (2 years and 6 months)Paris, FranceDuring my assignment at Harmonie Mutuelle, I worked on the implementation of the new individual customer portal. My tasks covered a broad scope ranging from testing to project management.1- Analysis of Functional Specifications:Participation in specification review meetings to clarify requirements and identify relevant test cases.2- Writing Test Cases:Writing detailed scenarios and test cases based on functional specifications, ensuring that every aspect of the functionalities was covered.3- Preparation of the Test Environment:Preparation of the necessary test environments for test execution (data sets, acceptance test plan...) and collaboration with technical teams to resolve any test environment issues.4- Execution of Functional Tests:Writing functional tests following predefined test scenarios, documenting test results, and reporting and qualifying identified anomalies and defects.5 - Defect Management:Management and tracking of anomalies: analysis, qualification, prioritization... in close collaboration with developers to ensure defect correction, verifying that bugs have been fixed.6- Validation and Verification:Confirmation that the developed functionalities corresponded to the specifications and met the end-users' needs, while ensuring that the user experience was consistent and intuitive.7- Documentation and Reporting:Writing detailed test reports to inform stakeholders of the testing progress and providing recommendations to improve the quality and efficiency of tests.8- Training and Support:Training of CRM teams on the new customer portal functionalities and providing them with support for any questions or issues related to tests or functionalities.
- RATPAMOA / Functional TesterTRANSPORTATIONFebruary 2019 - May 2021 (2 years and 3 months)Rennes, FranceAs a functional tester at RATP, I worked on the Irigo and Bibus applications, with the goal of improving the experience of public transport users. My work began with an in-depth analysis of functional and technical specifications. I collaborated with development teams and product managers to clarify requirements and define test criteria, then wrote detailed scenarios and test cases, including tests for typical usage scenarios, edge cases, and error tests.I collaborated with technical teams to resolve environment issues, and executed functional tests rigorously following the predefined scenarios. I documented each result and reported all identified anomalies or defects, using defect management tools to log and track issues. After corrections, I retested the functionalities to ensure that the defects were fixed.Throughout the project, I documented my activities and wrote detailed test reports for stakeholders. I participated in project monitoring and sprint review meetings, collaborating with the development, product, and support teams to ensure smooth communication and rapid problem resolution. Finally, I trained end-users and stakeholders on the new application functionalities, providing them with support for any questions or issues.My role as a functional tester allowed me to contribute significantly to the continuous improvement of the Irigo and Bibus applications, ensuring their quality and reliability for a better user experience.
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Education
- Master 2 in Digital MarketingIAE de Lilles2018Mon diplôme en marketing digital m'a permis d'acquérir une solide compréhension des stratégies numériques, de l'analyse des données, et de l'optimisation des campagnes en ligne. J'ai appris à utiliser divers outils de marketing, à créer des contenus engageants, et à analyser les performances pour améliorer l'expérience utilisateur. Les compétences en SEO, SEM, réseaux sociaux, et email marketing faisaient partie intégrante de cette formation. Mon expertise en marketing digital a directement enrichi mon rôle de testeur fonctionnel. La compréhension des comportements des utilisateurs et des attentes en matière d'expérience utilisateur m'a aidé à mieux évaluer les fonctionnalités des applications Irigo et Bibus. Mes compétences en analyse des données se sont révélées cruciales pour interpréter les résultats des tests et formuler des recommandations pertinentes. De plus, la capacité à penser du point de vue du client m'a permis de contribuer à des applications plus intuitives et conviviales, répondant mieux aux besoins des utilisateurs finaux.