Freelancer profile translated to English.
Back to original languageAbout Daizabet Elena
I am Daiza Gómez,
I am passionate about organization and planning and a dedicated professional seeking opportunities to offer my services as a Virtual Assistant.
I am professionally reinventing myself as a Virtual Assistant (with the help of Mamis Digitales) and I also have more than 10 years of experience as a Business Analyst (Business Process Analyst) working on projects for the implementation of automations and process improvements in various companies, such as Banks and IT Consultancies.
My intention is to contribute all that I know, valuing the needs of each client and in alignment with my skills, allowing entrepreneurs and businesses to free up their time to concentrate their energy on growing their business.
Additionally, I have completed several specific training courses on Virtual Assistance, E-mail Marketing, and various administrative and creative tools.
Some of the skills and competencies I can offer include:
🔢📅 Administrative and Financial Tasks:
- Email management
- Executive calendar
- Travel arrangements
- Creation of Procedures and Protocols
- Meeting scheduling and task tracking
- Presentation preparation
- Document organization (Dropbox and Google drive)
- Invoice creation and tracking
🌐🎧 Marketing and Communication Tasks:
- Social Media Content Scheduling
- Facebook group management
- Social Media Image creation
- Social Media customer service
- Video editing
- Blog posting
- Website image optimization
- Landing page creation
I am committed to continuous learning and adapting to technological advancements and best practices to provide high-quality support to professionals who require my services.
Always happy to connect with new people looking to create new projects or build synergy with other entrepreneurs. 💫🧩
Spanish
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- PROYECTOS Y SOLUCIONES ALDIMA, S.L.
On Malt
Virtual Assistant to support Holded usageMarch 2024 - April 2024 (1 month)Basic training on the use of the Holded Tool for the Blinders team, showing the main functionalities of the modules they needed to use and support sessions to clarify doubts and review specific use cases in their processes, in addition to the preparation and delivery of supporting documentation, in instructional format for consulting the functionalities they use. - Clientes ParticularesVirtual AssistantINTERNET OF THINGS (IOT)September 2023 - Today (2 years and 9 months)Creation and editing of videos and social media posts, to elevate visual quality and convey messages concisely and effectively, improving information retention.
- Beginners´Mind LLCVirtual Office AssistantE-COMMERCENovember 2022 - Today (3 years and 7 months)- Manage Calendar, planning meetings to inform the client about project progress- Search and contact suppliers- Online research of information required for the project.- Prepare design proposals to show the client- Manage emails- Organize required documentation for the project- Expense and Income Control.- Document organization (Dropbox and Google Drive)
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Education
- University Technical Degree in Organization and Method, Business Administration and Management, GeneralInstituto Universitario de Tecnologia Dr. Federico Rivero Palacios2010Elaboración de documentos Organizacionales como: - Manuales de: Políticas, Organización, Normas y Procedimientos y Usuario - Diagramas de: Flujo de funciones cruzadas, Flujo de Trabajo, Causa y Efecto, Gantt - Medición de estaciones de trabajo para optimizar procesos - Formularios, Instructivos y Organigramas
- Bachelor's Degree in Science of ManagementCaribbean International University2014Aprendizaje en Entorno Gerencial como: Tecnología Aplicada a la Gerencia, Clima y Cultura Organizacional, Entorno Económico, Entorno Legal, Gerencia del Talento Humano Aprendizaje en Estrategias Gerenciales como: Gerencia de Servicio al Cliente, Estrategias Financieras, Planificación Gerencial, Gerencia de Productividad y Calidad, Marketing y Redes Sociales
Certifications
- E-commerce CourseTecnocampus_Servicio Ocupación de Cataluña2024
- VIRTUAL ASSISTANT METHODOLOGY SOLVENTAMamis Digitales2023