Freelancer profile translated to English.
Back to original languageAbout Daghsen
Growth and operational performance-oriented AI automation consultant, I help companies implement intelligent systems that reduce manual tasks, improve commercial responsiveness, and increase revenue.
I design and deploy AI agents and automation workflows capable of:
• automatically qualifying inbound leads
• responding to prospects in under 2 minutes, 24/7
• filtering spam and prioritizing high-value opportunities
• integrating with existing tools (CRM, Airtable, APIs)
The solutions I implement generally allow for:
• +20 hours saved per month
• significant reduction in operational costs
• up to +€2,000 in additional monthly revenue, depending on the business
I handle everything from audit to production, with a human-in-the-loop approach, ensuring control, reliability, and measurable results.
✅ Ideal for SMEs, agencies, and service companies looking to structure their growth through AI automation.
Areas of expertise:
• AI-driven business process automation
• AI agents (lead qualification, support, internal assistants)
• CRM automation & lead management
• Make / Zapier / API integration
• Applied Artificial Intelligence & Machine Learning
• NLP (chatbots, customer message analysis)
• Tracking dashboards & interfaces (Streamlit, simple dashboards)
Available for remote, ad-hoc, or long-term assignments, with a focus on business results and measurable ROI.
English
Native or bilingual
Arabic
Native or bilingual
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- New technology and innovation services NTIS TunisFull Stack Web DeveloperTECHJanuary 2020 - May 2021 (1 year and 4 months)Tunis, TunisiaDeveloped a 3-tier web management system for digitizing memberships, insurance, and communications for Tunisian hunters. Analyzed existing systems, specified functional requirements, and defined user needs (members, associations, federation, ministry, etc.). Followed SCRUM methodology: product backlog, planned sprints, use case refinement, UML design. Developed key modules: secure authentication, membership management, weapons, dogs, insurance, fees, communication campaigns. Created ergonomic and responsive user interfaces (figures and prototypes). Designed UML diagrams (use case, sequence, class) and performed unit functional tests. Technologies used: Spring Boot, Angular/React, JWT, REST API, MySQL/PostgreSQL.
- Spotify DEMultimodal Emotional Music AssistantRESEARCHSeptember 2025 - Today (9 months)Montréal, CanadaDetected facial emotions (DeepFace, OpenCV) and textual emotions (NLP via BERT). Generated personalized music playlists via the Spotify API. Provided multimodal feedback. Enhanced the music experience through real-time emotional analysis.
- UpsCustomer Service RepresentativeLOGISTICS AND SUPPLY CHAINJune 2019 - February 2021 (1 year and 8 months)Montréal, CanadaHandled front-office customer interactions (calls, emails) related to UPS services. Managed back-office operations, including processing claims and customer files. Ensured quality service in line with UPS standards. Collaborated with international teams for tracking and escalating complex cases.
Recommendations
Be the first to recommend Daghsen
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master of ResearchUniversité du Québec à Montréal (UQAM)2025Maîtrise de recherche
- Fundamental Licence in Applied Computer ScienceInstitut Supérieur de Gestion de Tunis (ISGT)Licence fondamentale en Informatique appliquée à la