Cyrille Pattyn, UX/UI Designer E-commerce

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Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Groupe Wex (Wexperience • · Wex IT ◦ · Digitaleez)
Partner & General Manager
September 2015 - Today (10 years and 11 months)
– Co-founder — growth from 3 to ~30 experts (UX, IT, data, training) in 8 years
– CX & UX strategy for major retail, e-commerce, industry, and insurance clients (B2C & B2B, France and international)
– Full project management: qualitative/quantitative research, information architecture, design, testing, analytics
– Project examples: Castorama.fr navigation redesign (coordination with Kingfisher UK), Lesaffre international CX foundation (EMEA, Asia, Americas), Tikamoon UX redesign (pure e-commerce player), GMF mobile analytics audit (Covéa)
– Sale of analytics activity (Digitaleez → Wam Data) and strategic refocusing
Click&Walk
CMO
CONSULTING AND AUDITS
January 2014 - January 2015 (1 year)
Marketing and business development management of an innovative digital startup
Business development, digital marketing (lead generation campaigns), key account negotiation, product and pricing evolution.
Active participation in fundraising
Arvato / Groupe Bertelsmann
Executive Director — Direct Marketing Division
January 2002 - January 2014 (12 years)
– Progression from Account Director to GM of a business unit with 500 employees, €40M turnover
– Multi-level management, international governance, change management
– Business development and key accounts in retail & services within a global group (40+ countries)

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ESLSCA Paris Business School
1995
Baccalauréat série C
HEC Preparatory Class, Lycée Paul Valéry
1992
Baccalauréat série C