Freelancer profile translated to English.

Description

With over 20 years of experience, I have developed a dual business & IT expertise, enabling me to manage complex projects from strategic scoping to operational deployment. I am involved in program management, team management, digital transformation, as well as IT and business performance optimization.

I have worked in various sectors such as banking (BPCE, BNP, Caisse d’Épargne), insurance (Natixis, Groupama), public sector, and retail. I have successfully led strategic projects such as workstation digitalization for 50,000 users, the implementation of CRM and commercial steering tools (Salesforce, Adobe Campaign), and IT system redesigns in critical environments.

My expertise covers agile and waterfall project management, IT solution integration, multi-million euro program budget management, and change management support. I have also managed service centers, led multidisciplinary teams, and facilitated high-level governance bodies.

I have solid experience with Agile methodologies (SAFe, Kanban, Scrum) and proficiency in tools like Jira, Confluence, Clarity, Sciforma, and ServiceNow. My approach focuses on IT & business strategic alignment, process optimization, and the development of innovative solutions.

Industry field of expertise

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Bordeaux (up to 50km), Niort (up to 20km)

INTER MUTUELLE HABITAT – GROUPE IMA
Program Director – Head of Application Domain
BANKING AND INSURANCE
January 2024 - Today (2 years and 5 months)
Niort, France
As part of its transformation plan, IMH launched a series of projects divided between the application and infrastructure domains. The application scope must urgently address the security of its legacy, then its stabilization, taking into account "time to market" imperatives and the transformation of its organization. In the target state, IMH must be able to support the Group SI strategic plan and have perfect control over it. This plan is part of a verticalization approach. Multi-year budget of €26M (SDSI) + €4M (MCO).
My role: implement the strategy of the Application Habitat SDSI

Participation in the strategic study on the Group target between Spain and France
Project scoping, project ROI study
Implementation of OKRs in support of the business
Implementation of the SI verticalization strategy versus business
Implementation of squads and project methodologies
Implementation of the regulatory project
Monitoring and follow-up of the Application Habitat SDSI
Committee level: executive committee and board of directors
Financial strategy and budget monitoring
Planning
Human resources management (50 FTEs)
Formalization of RFPs (projects + TMA) and participation in selection work
Scope: 108 projects distributed among business verticals, digitalization strategy, customer relations, data, and AI
Involvement in the company's strategy and exchange with its shareholders
BNP PARIBAS BCEF FINANCE
Transition Manager – Support for Head of Finance, Flux, Management Control
BANKING AND INSURANCE
September 2023 - December 2023 (4 months)
Paris, France
As part of the onboarding of a new manager, I provide consulting support to them on setting up the organization, steering, human resources management, and communication for their department. I also advise on the strategy to be implemented to improve the quality of service and deliverables to the business units and management.
BPCE
Project Director
BANKING AND INSURANCE
January 2021 - July 2023 (2 years and 7 months)
Paris, France
As part of the Contact 360 program (Salesforce CRM), took over the eRebond project and supported the Commercial Steering project during the development and deployment phase, then became Project Director for the FOCUS program from the scoping phase. These projects cover all commercial opportunities and operational steering for the 46,000 users of CE & BP bank branches and CRCs. These projects are part of the contact and commercial opportunity management product.

Within the Tempo methodological framework and SAFe methodology
• Organization and project management
• Guarantee of the build by respecting quality, budgets, schedules, and business needs
• Support for the business in specifying its needs.
• Facilitation of steering committees
• Team management in a multi-site and multi-technology context
• Participation in interviews of external IT consultants

Environment: Salesforce, MuleSoft, Angular, Java, Pacbase, Clarity, Jira, Confluence, ServiceNow, ALM QC
Salesforce CRM Adobe Campaign Project Management Team Management Agile Methods SAFe