About Cyril
English
Fluent
French
Native or bilingual
Spanish
Native or bilingual
Experience
- Edebex SLAccount Manager in FactoringBANKING AND INSURANCEAugust 2024 - October 2025 (1 year and 2 months)Barcelona, SpainFinancial and accounting knowledge: Mastery of accounting principles, receivables management, financial and risk analysis.Interpersonal skills: Strong oral communication, negotiation skills, and ability to develop trusting relationships with clients.Analytical and synthesis skills: Ability to quickly assess client needs and propose tailored solutions.Proficiency in IT tools: Excellent command of Excel, management software, and receivables tracking tools.Efficient management of multiple cases, adherence to deadlines, and monitoring of performance indicators (KPIs).Responsiveness, adaptability, and ability to resolve complex situations or conflicts professionally.Knowledge of financial products (leasing, factoring), client portfolio management, contract monitoring.Analysis of client financial statements, risk assessment, payment deadline management, bad debt management.
- Air France flying blueCustomer SuccessJune 2023 - July 2024 (1 year and 1 month)Barcelona, SpainKnowledge of communication and sales tools (MixMax, Calendly, Rapportive)Data analysis, reporting, and use of key indicators (KPIs)Project management and time organizationKnowledge of the industry and the product/service offeredProficiency in office tools and e-procurementBehavioral skillsActive listening and empathy to understand client needsExcellent oral and written communication skillsProblem-solving and initiative-takingTeam spirit and collaboration with internal teams (sales, product, support)Proactivity to anticipate needs and prevent churnStress resistance and pressure managementService orientation and ability to build trusting relationshipsComplementary skillsProficiency in EnglishKnowledge of retention, up-selling, and cross-selling techniquesStrategic analysis and personalized success plan development capabilities
- Hewlett Packard EnterpriseBusiness DeveloperJanuary 2022 - September 2022 (8 months)Barcelona, SpainAbility to express oneself clearly and persuasively, both orally and in writing, to convince, present ideas, or negotiate.Negotiation: Aptitude to find a mutually beneficial agreement, by carefully preparing discussions.Problem-solving: Creativity and ability to propose innovative solutions to commercial obstacles.Analytical and synthesis skills: Ability to understand complex data, draw conclusions, and formulate clear strategies.Curiosity and anticipation: Constant monitoring of market trends, innovations, and regulatory changes to anticipate opportunities.Market knowledge: Mastery of trends, competition, company products/services, and client needs.Financial analysis: Ability to assess the profitability of projects or partnerships using key indicators.Project management: Organization, management, and monitoring of commercial projects, respecting deadlines and resources.Prospecting and lead generation: Use of digital tools (CRM, LinkedIn, Clearbit) and levers (networking, events) to identify qualified prospects.Entrepreneurial spirit: Initiative, autonomy, and ability to act as a "mini-entrepreneur" within the company.Convincingness: Ability to convince internal teams and clients of the relevance of a project.Openness to the digital world: Adaptability to new technologies and digital sales methods.
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Education
- BaccalaureateLycée Laperouse - Nouméa2006Action Communication Commerciale - Sciences et Technologies du Tertiaire.