Freelancer profile translated to English.

Description

Belgian national, my heart is Parisian.

With a degree in management and drama from the Royal Conservatory of Brussels, I first worked in high-end real estate, developing a keen sense of service, organization, and anticipation.

Scouring the capital to meet the most demanding requests became second nature.

Hospitality then taught me discretion, rigor, and the art of satisfying every need efficiently. Today, as a personal assistant, I handle all the tasks that lighten your daily life: administrative management, agenda organization, reservations

(restaurants, flights, trains...), coordination of service providers, events, and much more.

Responsive, resourceful, and trustworthy, I always find a solution to every problem. A true right-hand person, I make my clients' lives easier by taking care of every detail, so they can focus on what's essential with complete peace of mind. All with joy and empathy.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Dutch
Basic

Workplace preferences

Can work on-site

Paris (up to 10km)

Client Privé
Personal Assistant - Dubai
TECH
January 2025 - May 2025 (4 months)
Dubaï, United Arab Emirates
- Complete organization of private and professional events (bootcamps, weddings, seminars).
- Planning and coordination of tailor-made trips, including unforeseen event management.
- Daily agenda management: appointment scheduling, reminders, task prioritization.
- Administrative follow-up: letter writing, calls, document management.
- Research and selection of service providers or services adapted to various needs.
- Liaison with external organizations (health insurance, airlines, etc.).
- End-to-end coordination of personal and professional projects.
- Global support to management in optimizing organization and time.
Travel Organization Project Coordination Planning Team Coordination Event Organization Specifications Internal Communication Administrative Secretarial Pre-accounting Reservation Management Planning, Budgeting, and Forecasting
Voco
External Sales Representative
TRAVEL AND TOURISM
May 2024 - December 2024 (7 months)
Paris, France
2024 - VOCO PARIS PORTE DE CLICHY (264 rooms)

- Marketing of the hotel, restaurant, and rum bar

- Promote, sell, negotiate, and convert requests from business clients

- Maximize occupancy and revenue for all hotel spaces and services

- Build strong relationships with corporate clients by meeting them

- Organize client visits, fam trips, and commercial actions

- Organize and manage events to increase customer loyalty

- Write event invitations and content for social media.

- Create designs and produce invitation materials for events

- Foster loyalty with corporate accounts and solicit new ones

- Manage a portfolio of accounts and adapt to various client profiles

- Communicate with international sales teams

- Manage RFPs from multinational accounts

- Maintain updated reports and edit weekly and monthly reports
RFP Management Client Portfolio Management Event Creation Edit Report Communication Events Customer Loyalty
Crowne Plaza Paris
Duty Manager - Assistant Director of Operations - Guest Relations
TRAVEL AND TOURISM
December 2023 - May 2024 (5 months)
Paris, France
Crowne Plaza Paris République (328 rooms)
- Personalized welcome for VIP clients, loyalty building, responding to special requests

- Preparation of special requests in coordination with the relevant departments

- Organization and provision of appropriate resources to satisfy clients

- Ensure daily follow-up for the smooth running of each client's stay

- Write the daily activity report for department heads

- Take responsibility for client complaints and represent management

- Technical knowledge to resolve potential issues related to complaints

- Implementation and control of various processes established by management

- Participation in reservation management (taxis, restaurants, etc.) and client accounts
Client Relations Public Relations Service Hospitality