Freelancer profile translated to English.

Description

E-commerce community manager at the service of entrepreneurs, I take care of customer relations and effectively support you in managing emails and chat, drafting contracts and articles of association, as well as organizing your professional messaging, for time savings and better performance.

Languages

Malagasy
Native or bilingual
French
Fluent
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Odity
Customer Advisor
SOCIAL NETWORKS
April 2022 - Today (4 years and 2 months)
Tananarive, Madagascar
Handling emails, chats, and outbound calls dedicated to file verification, with rigor, confidentiality, and efficiency.

Expert community manager in online sales and e-commerce, with solid experience in the restaurant and travel sectors, focused on visibility, engagement, and conversion.
Social networks Email management chat Adobe Photoshop Photo editing
Odity
Customer Advisor
January 2022 - January 2025 (3 years)
Management of customer emails and chat. Outbound calls. Verification and follow-up of customer files. Adherence to procedures and deadlines.